Service Administrator Job Type: Full-time - 40 hours per week over 5 days Location: To be determined Salary: £26,000 - £28,000 We are seeking a dedicated Administrator to enhance administrative efficiency within a busy service department. This role involves assisting the service team in maintaining accurate and timely reports and records, handling processes, and supporting overall departmental activities. Day-to-day of the role: Receive, direct, and possibly action internal and external customer inquiries for the service department. Check work orders before submission to ensure accuracy and completeness. Maintain meticulous service department filing, records, and department information. Process service documentation such as invoices and purchase orders as required. Attend work-related training as required to achieve company goals. Open and maintain control of work orders as directed until they are closed and invoiced. Coordinate enrolment and follow-up of training attendance as directed. Process warranty and/or product improvement claims, including computation of charges, submission, and follow-up. Update customer profiles as needed. Handle cash transactions or process banking when required. Carry out additional administrative duties as required by the service manager in support of department or company goals. Required Skills & Qualifications: Proficiency in standard desktop applications such as Microsoft Office and internet functions. Familiarity with service software in the dealer business system and Deere warranty system. Advanced written and verbal communication skills. Strong drive and ethic for completing tasks. Ability to create, analyse, and interpret reports. Excellent organisational skills with meticulous attention to detail. Benefits: Competitive salary package. Opportunities for professional development and training. Supportive team environment. Apply today for immediate interviews - please note this role in a fully office-based role