Thetford, East of England, IP24 1JD Job Summary What you’ll do… You will lead the finance services for Customer Relations, including National Events and Overnight Stays. You will manage budgeting and financial control for the department and take an active role in improving the organisation's recreation finance data and reporting. You will provide regular finance reports and use your knowledge and experience to help us to review and improve our financial position. You will take an active part in the department’s leadership team and build collaborative and supportive relationships with operational colleagues, the national finance team and other finance managers. Please see the job description below for more information and details about what we need from you. Where you’ll work… The location of this post is within the Customer Relations Team based in the Innovation Centre, Thetford, Norfolk IP24 1JD, with flexibility for some optional blended working. The post responsibilities cover the whole of England, and it is expected that the post holder will need to travel occasionally. Job Description Management accounting: lead on submitting annual business plans and monthly management accounts and forecasts build collaborative and supportive relationships with operational colleagues, national finance team and other finance managers communicate financial data and other information clearly to non-financial stakeholders, supporting them in accessing and interpreting financial data support sound business and financial decision-making across all functions, and provide financial performance analysis supporting short, medium, and long-term planning. Assist with financial modelling and justification for business cases developed by operational colleagues help colleagues monitor the financial performance of department business partners liaise with the stakeholders to ensure the use of effective systems while assessing the financial aspects of project proposals, and monitoring projects involving the use of third-party funds support budget planning, monitoring, and reporting for camping projects as well as assist with financial modelling and justification for camping-related business cases provide professional judgment and advice on financial and business improvement initiatives ensure accounting actions are taken promptly, and in accordance with accounting standards and Forestry England internal guidance support the department to improve its financial position in meeting Forestry England’s strategic objectives report directly to Lead Customer Relations Manager taking an active role within unit's management and leadership group helping to reach the department’s vision and aims. report indirectly to the national Recreation Finance Business Partner (PB3) taking an active role in improving the organisation's recreation finance data and reporting Administration And Financial Control: ensure the department complies with corporate governance procedures, financial controls, fraud prevention, and risk management provide professional judgement and advice on financial and business improvement initiatives reconciliation of Customer Relations income (card payments and direct debits) relating to: Events Ticketing, Membership and Fundraising cross-checking income received across Districts for camping initiatives to ensure accuracy and alignment with agreements manage accurate transfer of income to event delivery partners, plus recharging of agreed costs delivery of additional financial tasks as requested And any other tasks reasonably requested by your line manager. Location-Specific Information The location of this post is within the Customer Relations Team based in the Innovation Centre, Thetford, Norfolk IP24 1JD, with flexibility for some optional blended working. The post responsibilities cover the whole of England, and it is expected that the post holder will need to travel occasionally. Administration And Financial Control: ensure the department complies with corporate governance procedures, financial controls, fraud prevention, and risk management provide professional judgement and advice on financial and business improvement initiatives reconciliation of Customer Relations income (card payments and direct debits) relating to: Events Ticketing, Membership and Fundraising cross-checking income received across Districts for camping initiatives to ensure accuracy and alignment with agreements manage accurate transfer of income to event delivery partners, plus recharging of agreed costs delivery of additional financial tasks as requested And any other tasks reasonably requested by your line manager. Location-Specific Information The location of this post is within the Customer Relations Team based in the Innovation Centre, Thetford, Norfolk IP24 1JD, with flexibility for some optional blended working. The post responsibilities cover the whole of England, and it is expected that the post holder will need to travel occasionally. Person specification Essential Professional And Technical Experience experience in providing management accounting services, including providing financial information to support decision making; budgetary control; analysing financial performance and identifying income and cost drivers; analysing variances and forecasting; and identifying and supporting the delivery of organisational efficiencies and/or cost reductions experience in financial report writing including supporting commentary competent IT user with experience in MS Office suite of applications experience with financial systems support the department to improve its financial position in meeting Forestry England’s strategic objectives Desirable Professional And Technical Experience experience of creating and using financial reporting in CRM (Customer Relationship management) systems experience of developing investment business cases knowledge and experience of Direct Debit payment processing Qualifications Desirable fully or part-qualified with a recognised IFAC (International Federation of Accountants) member body (e.g. AAT, ICAEW, ACCA, CIMA, CIPFA, ICAS, IFA) member body Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Changing and Improving Communicating and Influencing Delivering at Pace Alongside your salary of £39,135, Forestry Commission contributes £11,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Benefits… Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme. 25 days holiday a year, raising by one day every year’s service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays. STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app. free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury. a commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies. Read more about the benefits on the Forestry England website. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How To Apply… You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form. You will be assessed on experience and behaviour questions during your interview. The Behaviours being assessed at interview are – Managing a quality service Changing and improving Communicating and influencing Delivering at pace Successful candidates will undergo a criminal record check and the government baseline personnel security standard check. If you require any reasonable adjustments, please email fcrecruitmentteamforestryengland.uk. Read more about our application process and working with us on the Forestry England website. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security People working with government assets must complete baseline personnel security standard (opens in new window) checks. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact : Name : FC Recruitment Team Email : fcrecruitmentteamforestryengland.uk Recruitment team Email : fcrecruitmentteamforestryengland.uk Further information Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.servicesforestryengland.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.