WHAT IS INVOLVED?
A vacancy has arisen within Business Services for a full-time Administration Assistant. This is a temporary position until April 2026.
We are looking for a professional and enthusiastic team player who takes pride in providing excellent customer service. The successful candidate will have good communication skills, be able to work under pressure to tight deadlines with a high degree of accuracy, be well-organised and flexible, have good IT skills and manage changing priorities.
You will be responsible for working with a customer-focused Support Services team within the Building & Safety Standards Section/ Planning and Housing Services and will work closely with the Housing Officers to ensure the team is providing a quality back-office support service to customers/service users.
You will provide a wide range of administrative tasks around various Planning/Housing services using a range of bespoke ICT systems.
Contribute to Business Support Lean Six Sigma ways of working and encourage staff to work with relevant DCC Departments to embrace and enhance current ways of working to make efficiency savings where relevant.
WHAT WILL I NEED?
You should have NVQ Level 2 Business Administration or equivalent. Please refer to the attached person specification for the full criteria.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
1. Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
2. Option to purchase up to 10 additional days annual leave per year.
3. Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
4. Hybrid working (home and office working).
5. Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
6. Wellbeing Portal and access to an Employee Assist Scheme.
7. Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
8. Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
9. Discounted DCC gym membership.
10. Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
11. Trade Union membership.
12. A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions. Take a closer look:Rewards-and-benefits
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HYBRID WORKING (if applicable)
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part-time roles and arrangements are at managers' discretion; alternatively, you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
Take a closer look:Equality-diversity-and-inclusion-in-our-workforce
INTERVIEWS
It is anticipated that interviews will be held week commencing 14th April.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted online via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email RecruitmentResources@durham.gov.uk or telephone 03000 26 27 27 selecting option 3 for Resources.
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