All Souls Serve the City All Souls Serve the City (ASSTC) is a charitable incorporated organisation (CIO), based at All Souls Church bringing together a breadth of ministries serving those who are vulnerable. Our vision is to see all in London flourish in body and soul. We do this by offering the message & ministry of Jesus, focusing on those who are isolated, overlooked and exploited due to their stage of life or their circumstances. Our ministries reach out from the All Souls parish, to Westminster and beyond. Each ministry is rooted in our values of love, honour and service. Loving the city and all who are in it, we love because He first loved us. Honouring and respecting all others as God’s image bearers, we seek to honour others above ourselves. We serve as Christ served us, joyfully and sacrificially. Demonstrating our love for one another and for the city, we seek to bring gospel hope and biblical truth to those who find themselves homeless, women involved in the sex industry including those who are trafficked and exploited, seniors, school children, and carers and their little ones. Each ministry is rooted and connected into the life of the church, at Langham Place or at our Cleveland Street location. Tamar Tamar is our ministry to women involved in sexual exploitation, some of whom have been trafficked. Formed in 2013 in Westminster, Tamar relies on a network of female volunteers who reach out to be-friend people caught up in the sex industry, offering hope through a broad range of practical, emotional and spiritual support, as well as sharing the good news of the gospel. Role outline Job Title: Tamar Volunteer Manager (Maternity Cover) Employment: 17th February 2025 to 13th February 2026 Salary: £28,395 per annum inclusive of London Living Allowance (prorated from £35,493) Department: All Souls Serve the City Location: All Souls Clubhouse, 141 Cleveland Street Hours: 28 hours per week (requires flexible evening hours and occasional weekends) Reports to: Head of Tamar Annual leave: 26.5 days (pro rated from 25 days bank holidays) DBS Check: Enhanced Application Closing date: Sunday, 22nd December 2024 First interview: Tuesday, 7th January 2025 Second interview: Thursday, 16th January 2025 Desired start date: As soon as possible but ideally by 17th Feb 2025 Key Relationships Line managed by: Head of Tamar Other key relationships: Tamar staff and volunteers, All Souls Serve the City Director/staff, All Souls Admin/support team and external agencies The Role Oversees all aspects of volunteer recruitment, coordination, training and support including the on-going development of Tamar volunteers Plans for people resources over time, ensuring Tamar has a ‘pipeline’ of volunteers to engage in all aspects of the ministry Works closely with the Head of Tamar to assess the effectiveness of support provision to volunteers and drives operational improvements Maintains and documents all effective operational processes and policies concerning all volunteers, identifying improvements and developing others as required Liaises with All Souls finance team regarding aspects of Tamar’s finances relating to volunteers Liaises other ASSTC ministries, as required on volunteer management and other tasks. Acts as a representative of Tamar and ASSTC, including speaking at internal and external events, participating in team meetings and leading prayer times, as required Assists with other aspects of the day to day running of Tamar, as required Person Specification Essential University graduate or equivalent Excellent administrative, analytical and organisational skills Strong team leadership skills with experience of managing volunteers Excellent interpersonal skills and pastoral care experience Experience of recruiting, overseeing and training volunteers of a variety of cultures backgrounds Design and deliver training material to volunteers Ability to communicate effectively both orally and in writing to people from a variety of cultural backgrounds Project management IT & word processing skills (Google Workspace, MacOS, MS Office) Comfortable working with a database Whole life disciple wanting to know Christ more and grow in grace, obedience and Christ-likeness themselves Having a servant heart and seeking to live a life of Christian integrity Committed evangelical Christian in full sympathy with the vision, mission and values of All Souls Serve the City and All Souls Church Proactive, with the ability to draw out the gifts of others and delegate as well Excellent organisational and time management skills which demonstrate an attention to detail, an ability to prioritise and ability to balance the demands of the role Resilient, with an ability to handle pressured situations with calm, tact and wisdom Committed to self care and pursuing a healthy work-life rhythm A flexible team player Ability to self-reflect and be self aware of own boundaries Desirable Experience with safeguarding reporting and follow up of concerns Experience of working or volunteering within the sector Lived Experience of the sector Familiarity with Salesforce Training and overseeing volunteers entering data into a database Outline of the role: Volunteer oversight Work with the Head of Tamar to achieve ministry strategy objectives and manage all activities associated with volunteers that drive the smooth day to day running of Tamar Day to day volunteer related management Oversee and manage the logistics for all volunteer related activities to ensure the smooth day to day running of Tamar, which will include leading meetings with volunteers Other operational tasks as required including but not limited to assisting with regular communications People management Oversee all the Tamar volunteers, ensuring appropriate processes are in place and which includes implementing the recruitment, supervision, coordination, training, support and development of all volunteers. Ensure that the safe recruitment policies outlined by All Souls church, which ASSTC abides by, are adhered to for each volunteer Ensure that the parish safeguarding policy and procedures are fulfilled for the ministry including ensuring safeguarding clearances are obtained, records kept, safeguarding concerns are reported, and appropriate follow-up occurs Plan, oversee and deliver training for volunteers, including inviting bespoke trainers, when necessary, and providing training materials that are relevant Ensure volunteers have adequate pastoral support and safeguarding support, and are effectively managed by their team leaders Perform regular pastoral reviews with volunteers, assessing ongoing suitability for Tamar; documenting reviews clearly and reporting issues where necessary Be responsible for organising, managing, and running Thursday evening outreach every other week ensuring sufficient supplies are prepared in advance. Organising volunteers for all other outreaches and working closely with thetOutreach and Support Work Manager, as well as other Support Workers On occasion do outreach with volunteers on Thursday or Friday night or at ad hoc times when required Audit volunteers and assess their performance Plan for people resources over time, ensuring Tamar has a sufficient ‘pipeline’ of people to implement the ministry Attending in person outreach and police visits for training purposes, as required Information management Train and assist volunteers with inputting data effectively to the database, ensuring its accuracy and clarity Work with the ASSTC Operations Manager to assist with data requests, reports and other data related issues that pertain to volunteers Ensure data protection policies are adhered to at all times by volunteers Regularly review Tamar policies related to volunteers ensuring they are fit for purpose and develop new policies as required Regularly review and update all volunteer resources; be responsible for creating new content for the volunteers training page and disseminating as required Project management Project manage specific projects for Tamar, including but not limited to: New training for volunteers Ad-hoc events such as volunteer appreciation events and on occasion assisting with fundraising events Annual team training days and termly training evenings Personal and Professional Development Map out key objectives for the role each ministry year and assess how these are being met Participate as an active member of the ASSTC team, including at team meetings, supervision meetings, and leading prayer when requested at a meeting or during wider church prayer times Participate in personal and professional development opportunities as agreed upon with the Head of Tamar and/or ASSTC Director Participate in wider team development and similar opportunities as recommended by the Head of Tamar and/or ASSTC Director. Other Under the guidance of the Head of Tamar, provide expertise to other ministries within ASSTC, Tamar partners and those undertaking similar work to Tamar elsewhere Represent Tamar at internal and external events, delivering presentations and encouraging others to volunteer, give or support the ministry. Support the Head of Tamar and ASSTC in other areas of the ministry, as required How to apply Download and complete the application form Upload the completed form Upload your curriculum vitae (no more than two pages) Upload a covering letter explaining why the role is of interest to you and how you meet the person specification (no more than two pages) There is an occupational requirement that the job-holder is female and a Christian under Part 1 of Schedule 9 to the Equality Act 2010. Safeguarding: conditional offers will be made pending the successful completion of an enhanced DBS check which will be processed by All Souls Please note: We can only consider applicants that have a legal right to work in the UK.