Job Description
Job Title: Mobile Service Technician
Location: Burwell
Pay Range/details: £28,000 to £37,000
Contract Type: Permanent
We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team.
This Mobile Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum customer satisfaction with premium equipment and services.
Key Responsibilities – Mobile Service Technician
1. Carry out servicing and repairs on Toro and other manufacturers’ equipment as required by customers
2. Diagnose repair faults effectively (mechanical, electrical, or hydraulic)
3. Represent the company and product brands professionally when dealing with customers
4. Maintain high levels of customer service for all support queries and requests
5. Keep accurate records of service/repair work, customer visits, and working time
6. Take ownership of customer problems and respond promptly to issues
7. Ensure safe working practices both in the workshop and at customer locations
8. Escalate complex issues to t...