Technical Claims and Warranty Administrator
Location: Dunstable, GB, LU5 5FT
Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Renault Truck Commercials based Dunstable Beds.
An exciting opportunity has arisen in our Central Retail & Warranty team for a Warranty and Contract Invoicing Administrator to carry out the Network's invoicing and administration, working 40 hours a week, with extra hours possibly required at month end.
Paying up to £40,000 dependent on experience - This position will ideally suit an ex Technician or someone looking to move out of the workshop with a HGV or LCV Technician qualification combined with good IT and Systems knowledge. Alternatively, you can demonstrate years of Retail Claims and Warranty experience with a HGV Retail Claims Business.
We require the following skills to assist in effectively and efficiently managing the Network's Vehicle Warranty Administration and Claim Systems:
Main Tasks
* To carry out the depots invoicing and administration systems efficiently across Retail, Warranty & Contract.
* To ensure all invoice queries are quickly and effectively resolved.
* Create pro forma’s from work instruction to obtain order numbers before invoicing.
* To advise Depot Manager of any cost rejection so that appropriate action can be taken.
* To ensure all Technicians’ paperwork is completed accurately to maximise profitability.
* To liaise with Parts department regarding materials to be discarded.
* Effectively monitor the Work in Progress (WIP) reports to ensure Workshop instructions can be cleared as soon as possible.
* Work occasional Saturday mornings at month end if the workload dictates.
Who are you?
Comprehensive experience in service, warranty and contract roles.
Minimum of 5 years’ experience within the heavy vehicle workshop environment.
Full working knowledge of warranty and contract systems.
What’s in it for you?
* 25 days holiday plus BH rising with service.
* Company pension.
* On-site parking.
* Referral programme.
* Sick pay.
* Wellness programme.
We value your data privacy and therefore do not accept applications via mail.
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