Nottingham University Hospitals NHS Trusts
The Trust Programme Management Office (TPMO) has a vital role in the delivery of NUH's ambition to be outstanding in health outcomes and patient and staff experience and has a remit covering all programmes across the Trust.
THIS ROLE:
The postholder will be primarily involved in the management of Programme assurance processes by working closely with PMO senior managers to ensure all reporting requirements are met. The postholder will analyse information to identify and address data quality issues as well as to supply insight into programme patterns and trends.
This post involves building, implementing and maintaining assurance frameworks that will allow the PMO to quickly and accurately understand what is happening across their programmes and give them the tools they need to be able to make recommendations to Sponsors and Stakeholders.
The postholder will also play an active part in the identification and management of Programme Delivery Risks by helping to maintain a risk register and to identify options around mitigation.
Main duties of the job
1. Reporting
2. Designing assurance processes
3. Line management of a Programme Assurance Officer
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
1. Take a lead role in developing Assurance Processes within the organisations Microsoft Office 365-based Programme Management System (NorthStar), including monitoring, reporting and Key Performance Indicator (KPI) formulation. Making sure that Trust reporting requirements are met at all times.
2. Work closely with Programme managers to develop not only effective ways of measuring the performance of their Projects and Programmes, but also providing processes configured to capture and present this data, such as effective KPIs, Outcomes and Benefits, and Financial savings.
3. Develop the analytical and reporting processes for Programme level reporting, ensuring complete and regular reports are produced for weekly and monthly executive, and board meetings.
4. Develop and provide Dashboards and Charting within the Trusts systems to effectively support management decisions within Programmes.
5. Work with the PMO System Administrator in their role of developing the Programme Management system, allowing the system to be developed and configured in line with the reporting and user requirements of the organisation.
6. Provide reports for the Governance of the portfolio of projects to ensure Planning, Risk Management and Benefit Management etc. are monitored for all Projects and Programmes across the Trust.
7. Perform weekly maintenance and updates to PMO analysis tools, continually engaging with senior managers to identify reporting needs and requirements and adding new functionality accordingly.
8. Manage the processes for information collection and import through the PMO systems and look for new methods to improve reporting efficiency and integrity through the use of existing trust IT systems.
9. To update the scheduled PMO reports in a timely and accurate manner whilst managing ad-hoc requests for data from stakeholders and effectively prioritising these.
10. To scope new reports using existing data from multiple sources, from specification through to distribution, to increase the PMOs ability to inform stakeholders through appropriately presented information.
11. Continually review data quality within PMO information systems and work with PMO Programme Co-ordinators to ensure accurate data collection and completeness.
12. Adapt current working practices and systems quickly to meet new reporting needs at short notice, maintaining data quality and user-functionality throughout technical transition phases.
13. Ensure that processes for report production and system configuration are well documented to ensure that PMO processes are effectively covered in the case of absence.
14. Work with the Heads of PMO to produce and maintain guidance documentation for Programme reporting and data entry, including developing guidance for best practice.
15. Develop other members of the PMO team so that they have key skills required to deliver on their own reporting requirements.
16. Support the full governance process to ensure due diligence and robust processes are upheld.
17. Work closely with the Assistant Director of Programmes to build and maintain an overall Assurance process for all Trust Programmes, including the identification and monitoring of interoperabilities between programmes.
18. Work closely with the Assistant Director of Programmes to implement and maintain Programme Risk Management methodologies, ensuring that any highlighted risks are escalated as part of the process.
19. Line manage and develop a junior member of staff who will be working on similar areas of Programme Assurance.
20. Build effective alliances to ensure programme priorities are understood and reflect the needs of patients, in order to have significant impact on safety, quality, performance, patient and staff experience and staff effectiveness.
Person Specification
Training & Qualifications
* Educated to Degree level in relevant field or significant recent equivalent work experience in the areas of project management or data analysis.
* A qualification in data analysis or significant experience in the manipulation of data and skills in providing insight.
Experience
* Track record of analysing data and producing reports with insight and recommendations.
* Experience of working in a Programme Management Office.
* Use of MS Power Platform including Power BI and Power Automate.
Communication and Relationship Skills
* Strong report writing and presentation skills.
Analytical and Judgement Skills
* Able to produce recommendations based upon insights gathered from data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottingham University Hospitals NHS Trusts
Address
NUH City Campus
Trust Headquarters, City Hospital campus, Hucknall Road.
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