Overview
We are seeking two highly organised and proactive PA/Secretary to support our CEO and Central Operations Manager. This role requires an individual with an excellent eye for detail, exceptional organisational skills, and a background in primary care or healthcare administration. As the PA/Secretary, you will play a vital role in ensuring smooth daily operations, managing the executives’ schedules, and assisting with a variety of tasks essential to the effective running of our central operations.
Responsibilities
1. Provide dedicated PA support to the CEO and Central Operations Manager, including managing diaries, scheduling meetings, preparing meeting agendas, and taking minutes.
2. Utilise knowledge of primary care systems, processes, and regulations to assist in operational decision-making, project management, and policy implementation.
3. Act as the first point of contact for internal and external enquiries. Manage emails, handle phone calls, and coordinate communications on behalf of the CEO and Central Operations Manager.
4. Draft, review, and distribute documents, reports, and presentations. Maintain and organise records and files, ensuring data is up-to-date and easily accessible.
5. Support ongoing projects within the central operations team, liaising with internal departments and external stakeholders, tracking deadlines, and ensuring the timely delivery of project milestones.
6. Coordinate internal and external meetings, conferences, and events, including arranging travel and accommodation where necessary.
7. Handle sensitive information with discretion, ensuring compliance with company policies and data protection regulations at all times.
Skills and Experience
* Proven experience as a PA, Secretary, or in a similar administrative role, preferably within a primary care, healthcare, or NHS environment.
* Strong understanding of primary care systems and NHS processes.
* Excellent organisational skills with the ability to multitask and manage time effectively.
* Strong written and verbal communication skills, with an eye for detail.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
* Ability to work independently, handle confidential information with discretion, and demonstrate professionalism in all interactions.
* Familiarity with electronic health records (EHR) and other healthcare software systems.
* Project management experience or training.
* Recognised qualifications in administration or secretarial studies.
* A proactive, can-do attitude and the ability to anticipate needs and act accordingly.
* Strong interpersonal skills, with the ability to build positive relationships across all levels of the organisation.
* A flexible approach to work, with a willingness to adapt to changing priorities and demands.
Why Join Us?
This is a fantastic opportunity to play a central role in a dynamic healthcare organisation, supporting key executives and contributing to impactful projects within the primary care sector. We offer a supportive working environment, opportunities for professional growth, and the chance to be part of a team dedicated to making a difference in healthcare.
We are an equal opportunities employer and encourage applications from all suitably qualified individuals.
Job Types: Full-time, Permanent
Pay: £12.00 per hour
Expected hours: 37.5 per week
Benefits:
* Casual dress
* Company pension
* Discounted or free food
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Hinckley: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (preferred)
Experience:
* Administrative experience: 2 years (required)
Language:
* English (required)
Work Location: In person
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