Customer Service Helper
Here at Available Car, we are looking for hard working and self-motivated individuals to join our expanding sales team at Castle Donington.
About the role:
* Confidently and professionally welcome Available Car Customers into the business.
* Support customers throughout their buying journey.
* Conduct test drives, assisting the customer in familiarising themselves with a prospective purchase.
* Work effectively with the team to achieve your own and the team’s monthly sales targets.
* Achieve KPI’s and targets set out by management.
* Drive performance through the presentation of additional value-added products and services.
* Actively contribute towards and build upon the Available Car ethos of delivering an exceptional customer experience.
* Ensure all customers enquiring via digital platforms are responded to in a timely and professional manner, driving forward all new leads.
* Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicles.
* Career progression towards joining our team of Customer Relationship Managers with an OTE of £55,000+.
About you:
We are looking for personality, politeness, enthusiasm, and the energy to provide world-class customer service. We do not want you to sell to our customers; we just want you to help our customers to want to buy. We want you to make the buying of an Available Car a fantastic and memorable experience for our customers.
Our Benefits:
* £24,000 per annum + commission (£32,000 OTE uncapped).
* 22 days holiday – rising based on length of service.
* Employee discount scheme.
* Long Service Awards.
* Death in Service.
* Cycle to work scheme.
* Friendly team environment.
* Ongoing training and development.
Skills required:
* We welcome applicants with a full driving licence and experience dealing with the public, especially from a retail or hospitality background.
Salary: £24,000 per annum + commission (Salary potential £32,000 OTE uncapped)
Hours: 46.5 hours per week. 5 days out of 7 on a rota, including weekends when we experience our busiest days.
Job Type: Full-time
Pay: £24,000.00 - £32,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
* Referral programme
Schedule:
* Every weekend
Experience:
* Sales: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Reference ID: Customer Service Helper - Sutton
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