Expiry Date: 25/04/2025 12:00
The Vacancy
Do you have strong organisational, administrative and IT skills? Are you organised and able to manage your own time and others in order to assist in the delivery of an excellent works scheduling service? If you enjoy a challenge in a dynamic, ever-changing environment then this may be the opportunity for you.
Our schedulers prioritise repairs and mobilise appropriate resources to complete works within agreed timescales. This will include allocating works to Bron Afon trades teams and external contractors. Communication with trades and contractors is a key part of the role to enable schedulers to actively monitor the progress of work and services. You will be responsible for planning and appointing works to ensure our trade teams are fully utilised.
You will have excellent customer care skills and be passionate about providing the best possible service to our tenants and leaseholders. You’ll be dealing with enquiries and making sure that they are passed to the right person, as well as making sure that records are kept up to date and that our ICT and business systems are maintained.
As a scheduler in our property & development services team, you will be dealing with tenants and leaseholders, repairs teams, trades staff, contractors, partner organisations, membership, and the general public on a daily basis, engaging with them and ensuring that their queries are dealt with. You will also be using our specialist repairs and scheduling systems; possessing accurate timely data entry skills are a must.
You will have excellent organisational and communication skills, and knowledge of the building maintenance sector is advantageous.
You will have a positive attitude and approach to problem-solving, and a keen eye for detail. Your experience of using ICT packages, coupled with your enthusiasm and positive outlook will ensure that you provide a first-class scheduling service.
For an informal chat about this post please contact: Adam Walsh (Administration and DLO Support Manager) on 01633 620212 or Lou Aspley (Senior Scheduler) on 01633 620214.
Expected date of interviews: Wednesday 14 May 2025
We are currently running a temporary 4-day week pilot. The successful candidate will have the opportunity to opt in or out of the pilot. Read the attached leaflet to find out more about what the pilot looks like for us.
About Us
We make a difference in people’s lives every day. As an organization that’s owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there’s much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.
We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.
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