AXA Investment Managers (AXA IM) is a responsible asset manager, actively investing for the long-term to help its clients, its people and the world to prosper. Our high conviction approach enables us to uncover what we believe to be the best global investment opportunities across alternative and traditional asset classes, managing €844 billion in assets as of December 2023. AXA IM is a leading investor in green, social and sustainable markets, managing €480 billion of ESG-integrated, sustainable and impact assets at the end of December 2023. We are committed to reaching net zero greenhouse gas emissions by 2050 across all our assets, and integrating ESG principles into our business, from stock selection to our corporate actions and culture. Our goal is to provide clients with a true value responsible investment solution, while driving meaningful change for society and the environment. At end of December 2023, AXA IM employs over 2,700 employees around the world, operates out of 26 offices across 18 countries and is part of the AXA Group, a worldwide leader in insurance and asset management. Description of the department: Our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and traditional asset classes. We are already entrusted with more than €879 billion in assets (as of the end of September 2021). Working as part of the AXA Group, a world leader in financial protection, our team of over 2,400 people in 20 countries around the world combine a range of specialist skills and experience to best serve the needs of our clients. Our teams around the world combine a range of specialist skills and experience to work towards this purpose. We believe an inclusive culture as a business imperative for all: our own business, our industry partners and our investee companies. We are committed actively creating and sustaining a working environment founded on dignity and respect for all employees. We are proud to foster a high-performance culture, which means that we seek to recruit and retain people who are not only technically-skilled but also globally-minded, innovative and able to leverage their unique perspectives and life experiences to support our success as a company. Employing the best professionals from the widest possible talent pool is at the heart of our strategy of delivering excellent quality of service to our diverse clientele. DISCOVER your opportunity The main responsibilities of the role: • As directed by the UK Head of Third Party Relationship Management, liaise with internal departments as a point of expertise/escalation in respect of our Outsourced Service Providers. • Monitor and manage all elements of Change between AXA IM and our Outsourced Service Provider. • Contribute to, and partake in, helping to implement any new Products/Projects related to our Outsourced Service Provider. • Monitor the KPI's and quality of service delivered by our Outsourced Service Provider, and work with the Service Providers to ensure our KPI's and quality standards are maintained. • Monitor, control, and payment of invoices and relevant Out Of Pocket expenses related to our Outsourced Service Providers. • Undertake a number of varied administrative tasks in order to support the Outsourced Service Providers and internal functions. • Undertake appropriate Due Diligence and Oversight on our Outsourced Service Providers, and make sure this is well documented and any issues that are identified are appropriately followed up to a conclusion. • Undertake, the teams duties in respect of Rebates and CASS as identified by your Manager. • As appropriate, review the SLA with the outsourced third parties and make sure that they are up to date, and relevant to meet our business and regulatory needs. Your Profile SHARE your unique expertise Education/Qualifications • Undergraduate students between their 2nd and 3rd year of studies • At least 8 GCSE's or equivalent. • 3 A levels or equivalent. Experience • Experience with counterparties in an outsourced operational services model. Knowledge and Skills • A good understanding of varied areas within Operations of an Asset Management Company • Ability to use standard IT tools Competencies • Ability to collaborate/communicate at all levels. • Client, results and solutions oriented. • Ability to monitor and asses KPI's and other performance indicators in respect of our Outsourced Service Provider. • Strong team player (12-month placement 2024-2025) About AXA The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries. We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management. Our mission : To act for human progress by protecting what matters Our values : Customer first, Integrity, Courage and One AXA About the Entity At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets. AXA Investment Managers | Home | AXA IM Corporate (axa-im.com) AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions. Inclusion and Diversity | Careers | AXA IM Corporate (axa-im.com) What We Offer We are committed to offer you an environment where you can: Grow your potential : Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities. Shape the way you work : Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.). Thrive within a diverse community : Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce. Move the world forward : Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree.