Job Description
As a 'Job Quality Assurance Consultant' within our Jobs team, you’ll be joining a team of experts, taking ownership, providing bespoke advice and technical tailored solutions to support our customers achieve real results through quality job listings.
The first area your role involves is posting jobs on any one of our job boards, as requested by our recruiters. You will adhere to a robust set of quality guidelines whilst inputting and editing data on our sites.
Secondly, your focus will be to provide expert advice based on analytical and market evidence to internal and external stakeholders. To ensure the success of their listings.
You will also be responsible for our Jobs Police process, ensuring that all job content on our site conforms with Diversity, Equity and Inclusion guidance.
You will assist the Sales teams and their clients to provide a consistent, reliable and positive user experience.
This is so important to us, by joining our team you will play a vital role as together we reimagine the labour market to make it work for everybody.
Key Responsibilities
1. Posting listings to our site adhering to best practice guidelines to help customers achieve results. Provide stakeholders with optimisation guidance at point of posting around key advert areas, such as Job tile, postcode, salary information, benefits etc
2. Support clients and internal stakeholders to ensure they receive the best response rates from our listing offerings.
3. Proactively provide statistical based analysis regarding performance of customers’ listings. Using back office/SQL reporting, to feed into support Customer Service, Customer Success, Sales etc
4. Troubleshoot and aim to provide a first-time resolution for any and all queries relating to job quality you discover;
Qualifications
5. Consultative and proactive approach.
6. Analytical, having the ability to read data sets.
7. Keen eye for detail, as large parts of the role involve data entry.
8. Forward thinking, with a solution focused mindset
Additional Information
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.