Friday, January 10, 2025
SCHEDULE “A”
IDENTIFYING INFORMATION
Job Title: Golf Shop Attendant
Department: Golf Operations
POSITION SUMMARY
The Golf Shop Assistant ensures the enjoyment of our customers while maintaining our policies and procedures. This is a front-line position requiring a courteous and pleasant first impression. The Golf Shop Assistant will go above and beyond their daily responsibilities to provide all members and invited guests a first-class experience. This position will overlap with other departments within Granite Golf Club emphasizing teamwork by all.
DUTIES AND RESPONSIBILITIES
1. Keep pro shop in a neat and tidy manner at all times.
2. Maintain displays and assist in rotating merchandise in pro shop on a regular basis.
3. Monitor inventory levels of office supplies, scorecards, yardage books, pencils, tees, bag tags, cart plates, etc.
4. Assist with regular spot checks and ensure all merchandise is tagged with appropriate code and quantity is correct.
5. Be aware of all golf course events, (“The Facts Person”) have all answers for members.
6. Spread hospitality and goodwill amongst all members and their guests.
7. Be a positive role model and team leader for all employees.
8. Perform all duties in accordance with the daily procedures.
9. Assist members/guests with any questions or concerns they may have.
10. Answer phone in an energetic and courteous manner.
11. Take tee-time reservations, event bookings, and inquiries in an enthusiastic and friendly manner.
12. When you don’t know the answer, say you don’t know and ask a golf professional.
13. Be aware, at all times, of the golf course with respect to: starting times, playing times, or any problem situations.
14. Contribute to the coordination of all member events and functions.
15. Record daily sales on the computer and ensure end-of-day chits match the end-of-day report.
16. Maintain demo book.
17. Monitor outside support team (golf operations staff).
18. Complete all relevant round information daily.
19. Fill out daily sales summary.
Please note that duties will be added, deleted, or assigned as required.
Orientation is March 29, actual start dates are flexible.
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