Position Summary Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals. As part of Global Mobility – Application Management – The team is responsible for: Being a subject matter expert on platform functionality Reviewing requirements for configuration changes ensuring there are no upstream/downstream or cross-member firm impacts Providing Level 2 support for functionality issues that may be reported by member firms Ensuring all requirements for a feature/functionality are complete and accurate Ensuring all upstream and downstream application impacts are understood and any risks raised Creating, building, and managing configuration workbook for each Deloitte member firm with regards to the way the system settings, workflow etc., is set-up for them. Review and ensure all user stories / requirements are in-line with the scope and are accurate Support application, functional, regression and User acceptance testing Work with and support member firm users during the user acceptance testing period Ensure appropriate document, knowledgebase is updated at all times. Qualifications Required: Minimum overall experience of 2-4 years. Good understanding of Talent Mobility Management as a Process & Practice. Experienced working on supporting talent technologies Experienced in requirements gathering, creating user stories Experienced in manual testing, automation testing, documentation and reporting defects Strong understanding of incident, problem and change request management process (ITIL) Experience working with Ticket Management System (CRM). Should have participated in User Acceptance Testing. (UAT) Graduate in any background. Very good in both Verbal and Written Communication skills. Proficiency in MS Office Suite (Word, PowerPoint, Excel and Visio) Preferred: Understanding of workings of client/server web application models EagerForExcellence Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 147246