The successful Electro Mechanical Field Service Engineer will carry out the installation, servicing, moves, changes, upgrades, modifications, and repairs of customer equipment as required.
* Carry out the installation, servicing, moves & changes, upgrades, modifications, and repairs for the company customer base as requested.
* Apply a professional, reactive, and proactive service to our customers.
* Problem-solve in a responsible and methodical manner while maintaining effective customer liaison skills to ensure total customer satisfaction.
* Ensure effective communication is maintained with Area Managers, Team Leaders, and other company staff as required.
* Be flexible to work within other regions of the UK with given notice as required.
* Attend and pass any necessary product or skills training programmes.
* Attend sites within city locations, which may involve using public transport from time to time.
* Ensure call closure procedures are always followed.
* Complete all necessary paperwork correctly and return it within the correct timescales.
* Effectively maintain vehicle stock inventory.
To be successful in this role of Electro Mechanical Field Service Engineer, we would love to speak to anyone who has experience in:
* Previous engineering or technical support experience in the digital cinema sector, which would be ideal but not essential.
* Knowledge and experience of Sony cinema equipment would be ideal; any knowledge of Barco, NEC, and/or Christie would also be beneficial, although training will be provided for the right candidate.
* Knowledge and experience working on theatre management content systems would be advantageous but not essential.
* Electrical/electronic engineering or practical experience, including the ability to read circuit diagrams and an understanding of 3-phase electrics, as well as mechanical engineering or practical experience.
ACS are recruiting for an Electro Mechanical Field Service Engineer. If you feel that you have the skills and experience required for this position, please submit your CV including an outline of your experience as an Electro Mechanical Field Service Engineer. It is advisable to include a covering letter outlining your experience as an Electro Mechanical Field Service Engineer with your application, as this will enhance your chances of selection and improve your prospects of landing the role you desire.
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