Are you eager to kick-start your career in IT? \nThis is your chance to join a highly successful and reputable IT Support business based in Aberdeen. As an IT Support Apprentice, you will become an integral part of a dynamic team that provides exceptional customer support alongside cutting-edge IT, telecoms, connectivity, and cybersecurity solutions. The companyâs clients span both private and public sectors across Scotland, where the team ensure their businesses operate smoothly and efficiently.\n\nAbout the Apprenticeship\nThis apprenticeship offers you the opportunity to gain a nationally recognized IT qualification along with relevant industry certifications. You will earn while you learn, with dedicated support from Elite Trainingâs experienced assessors as well as day to day mentorship from your line manager. This hands-on experience will equip you with the skills and knowledge required to excel in the ever-evolving IT industry.\n\n What Youâll Do:\nAs an IT Support Apprentice, you will gain exposure to various areas of the business which will include:\nâ¢\tTroubleshoot and diagnose computer hardware and software issues.\nâ¢\tAssist with cabling and networking tasks.\nâ¢\tSupport with cybersecurity and telecoms solutions.\nâ¢\tWork on-site in the Aberdeen office offering first line support as well as at client locations across Scotland, providing hands-on support.\nâ¢\tCollaborate with a skilled team to deliver excellent service and technical expertise.\n You:\nTo succeed in this role, you should:\nâ¢\tDemonstrate a genuine passion for IT and a desire to build a career in this dynamic field.\nâ¢\tPossess excellent communication skills to effectively interact with team members and clients.\nâ¢\tBe a logical thinker with strong problem-solving abilities.\nâ¢\tExhibit determination, professionalism, and a willingness to learn.\nâ¢\tHave exceptional time management and organizational skills.\nâ¢\tHold a full, clean driving license (required for travel to client sites using a company vehicle).\n\nWhy?\nâ¢\tEarn while you learn with a structured apprenticeship program.\nâ¢\tReceive one-on-one mentorship and support from experienced professionals.\nâ¢\tGain practical, hands-on experience in a variety of IT disciplines.\nâ¢\tWork within a supportive and collaborative team environment.\nâ¢\tBuild a solid foundation for a rewarding career in IT.\n