Description
At AXA Health, our customers journey begins in Distribution. We’re responsible for more than one million members at new business and renewal. Our teams expertly guide businesses large and small, from two employees to 10,000 through our products and processes so they can protect themselves and their families. It’s an exciting period of positive change. This is a superb opportunity to join the team. This is a 12-month fixed term contract.
As Account Manager, you’ll manage, retain and be accountable for end-to-end account management service delivery of a portfolio of mid-corporate clients. You’ll contribute to profitable growth and achievement of our strategy, plans and targets.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either at our Tunbridge Wells, Glasgow, Leeds or Bristol office, visiting clients and intermediaries or attending industry events.
What you’ll be doing:
* Manage positive business to business (B2B) relationships to deliver retention and cross sales results.
* Follow sales administration systems and processes.
* Establish and develop meaningful relationships with intermediary partners.
* Produce and analyse management information (MI) for clients and intermediary partners to see the value and performance of their plan.
* Build effective working relationships across AXA Health.
* Demonstrate a comprehensive knowledge of AXA Health products, including corporate employee benefits and healthcare.
* Maintain awareness of wider market and any changes that are happening.
What you’ll bring:
* Proven account management experience – essential.
* Previous experience of private medical insurance (PMI) portfolio management – essential.
* Evidence of meeting sales targets and managing day to day customer requirements – essential.
* Demonstrable knowledge of all AXA Health insurance and health services products – preferred.
* Ability to accurately follow renewal processes.
* Outstanding networking and relationship building skills, with both internal and external stakeholders.
* Attention to detail - confidence to query when something doesn’t look right.
* Effective time management and organisation skills.
* Influencing and negotiation skills.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
* Competitive annual salary of up to £30,000 dependent on experience
* Discretionary company & performance-based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Private health cover (after a qualifying period)
* Life Assurance (up to 10 x annual salary)
* 25 days annual leave plus Bank Holidays
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
* AXA employee discounts
* Gym benefits
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.
Who we are:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.
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