Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’
Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant
Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• End of Season Bonus – Hourly paid team members will receive 10% of all hours worked between
1st December – 31st December.
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards
This role has a starting rate of £11.50 per hour... On successful completion of probation period you will receive an increase to £12 per hour and £50 in "love to Shop" vouchers.
Role & Responsibilities:
* To
deliver guest service to the highest standard for internal and external
guests within the Hotel at any time.
* To
ensure the company ethos is at the forefront of all work undertaken.
* To be
responsible for the section of service you are given and as a task, completing
the work to the highest standard expected.
* To ensure all
our guests receive a warm welcome and are treated to the up most hospitality
and care during their stay with us – we aim to provide an unforgettable
experience
* To follow all
hotel policies as outlined in your training manual:
* Serve food
and drinks, quickly and efficiently, meeting our standards as set out for 5
star standard.
* Keep up to
date with current promotions and new products through training and briefings.
* Make guests aware of promotions on our food and drink range through training and
self-study.
* To assist in
any function or events set ups in accordance with procedures.
* To carry out
work for any function or event as instructed by your line manager.
* To maintain
exemplary billing systems and obtain all payments from guests in accordance
with company policy, and the accurate accounting and processing of all
reception sales.
* To observe
and comply with cleaning rotas, health and safety, food and hygiene
regulations.
* Ensure high
standards of financial and reporting diligence in accordance with company
policy.
* To
present the company and yourself in a professional manner at all times whilst
linked to Boringdon Hall
* To
maintain the highest hygiene standards in your personal presentation and manner
whilst linked to Boringdon Hall.
* To
ensure key legislation is complied with and followed.
* To ensure all
complaints are minimised and handled professionally as in accordance with our
policies
* To
ensure good working relationship with all other departments and communicate
information throughout the hotel.
* To understand responsibilities in relation to Fire
Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
* All other duties as required