Join Our Friendly Team at a Thriving GP Surgery
Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment? We’re a busy GP surgery with over 14,800 patients—and we’re growing. As we expand, we’re excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.
If you’re looking to bring your skills to a vibrant, community-centred practice, we’d love to hear from you!
Primary Key Responsibilities
The main responsibilities of the Clinical Administrator include but are not limited to:
1. Medical Summarising and SNOMED CT Coding
o Review patient records thoroughly and produce accurate summaries of medical histories.
o Code clinical data using SNOMED CT within the EMIS Web system, adhering to coding standards to ensure data quality and compliance.
o Regularly monitor summarising progress to meet practice targets and maintain high data accuracy.
2. CQC and QOF Compliance
o Conduct monthly searches and audits to ensure the practice meets CQC and QOF standards.
o Identify and contact patients for recalls as necessary to maintain CQC and QOF compliance.
o Participate in internal and external audits, assisting with compliance monitoring and reporting.
3. Patient Registration and Deduction
o Process patient registrations and deductions within the EMIS Web system accurately, in accordance with NHS and practice guidelines.
o Ensure patient records are complete and up-to-date to support high-quality care.
4. Prescription Processing
o Handle prescription requests according to practice protocols, verifying details and coordinating with clinical staff to address any queries.
o Ensure efficient processing of prescription requests to support medication management for patients.
5. Medical Reports and Documentation Requests
o Process requests from patients, insurance companies, and other entities for medical reports and documentation.
o Liaise with clinical staff and ensure accurate, timely completion of requests, following data protection protocols.
6. Correspondence and Documentation Management
o Review, process, and file all incoming correspondence, including clinical letters, ensuring action is taken in line with established protocols.
o Scan, photocopy, and attach patient-related documentation to healthcare records as needed.
o Enter relevant data into patients healthcare records, ensuring accurate and timely updates.
7. Administrative and Staff Support
o Answer incoming calls, transferring or managing caller's requests professionally.
o Conduct system searches in EMIS Web to support clinical and administrative requests.
o Provide administrative support to clinical staff, contributing to an effective team environment.
8. Meeting and Policy Management
o Record minutes for practice meetings, documenting discussions and agreed actions accurately.
o Participate in the annual review of all practice policies with the management team, ensuring they reflect current standards and guidelines.
9. Work Area Maintenance
o Maintain a clean, organised, and effective working area, supporting productivity and professionalism.
Secondary Key Responsibilities
In addition to the primary responsibilities, the Clinical Administrator may also be required to:
1. Audit Participation
o Assist with practice audits as directed by the audit lead, contributing to quality improvement initiatives.
2. Reception and Administrative Support
o Provide cover for reception staff during absences.
o Assist with booking patient appointments as needed.
Qualifications & Skills Required:
* Experience in clinical administration or medical coding, with proficiency in EMIS Web and SNOMED CT.
* Knowledge of CQC and QOF standards and experience in supporting audit and compliance activities.
* Excellent organisational skills, attention to detail, and ability to work independently.
* Strong communication skills, with a focus on professionalism and confidentiality.
Why Join Us?
We’re not just a GP surgery—we’re a supportive and rewarding workplace where staff well-being is our priority. Here’s why you’ll love working with us:
* Staff Well-being Award Winners – We’re proud to have won the Staff Well-being Award in December 2023.
* Wellness Room – Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
* Pilates Sessions – Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
* Stress-Free Environment – We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
* Relax and Recharge – Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
* Outstanding Reputation – Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.
Join us and become part of a team that values your health and happiness.
Job Types: Part-time, Permanent
Pay: £12.50-£13.50 per hour
Expected hours: 25 – 37.5 per week
Benefits:
* Company pension
* Employee discount
* Flexitime
* Free fitness classes
* Free flu jabs
* Health & wellbeing programme
* On-site gym
* On-site parking
* Store discount
Schedule:
* Day shift
* Monday to Friday
* No weekends
* Overtime
Education:
* A-Level or equivalent (required)
Experience:
* Customer service: 5 years (required)
Work Location: In person
Application deadline: 16/11/2024
Reference ID: LYNW25
Expected start date: 12/12/2024
#J-18808-Ljbffr