Main area: Administrative Services
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (hybrid working arrangements with a minimum requirement to work from the office at least 2 days per week)
Job ref: 942-ICB-7024681
Employer: NHS Shropshire, Telford and Wrekin Integrated Care Board
Employer type: NHS
Site: Wellington Civic Offices
Town: Wellington, Telford
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 23/03/2025 23:59
Interview date: 09/04/2025
Job overview
NHS Shropshire, Telford & Wrekin ICB are currently looking for a motivated and experienced Administrator to join the NHS Shropshire, Telford & Wrekin Health Inequalities Team.
This is a fantastic opportunity for anyone looking to develop their administrative skills whilst directly supporting the successful delivery of objectives and activities relating to the ICB's core function of tackling inequalities in outcomes, experience and access.
The NHS Shropshire, Telford & Wrekin ICB Health Inequalities Team are responsible for driving forward, facilitating and having oversight of change in relation to our Healthcare Inequality and Greener NHS Agendas.
Main duties of the job
* To provide efficient and effective administrative support to the ICB Health Inequalities Team during day to day business.
* To monitor and manage the team inboxes in MS Outlook, ensuring incoming e-mail is dealt with or appropriately redirected in a timely manner.
* To ensure all urgent and/or confidential communications are promptly received and distributed from/to relevant team members.
* To service all relevant meetings as undertaken by the Health Inequalities Team, including the Health Inequalities and Prevention Board.
* To arrange, organise and support on-the-day set up of face-to-face and virtually held meetings, workshops, conferences and events.
* To develop and maintain effective electronic filing systems within MS SharePoint.
* Responsibility for the day-to-day management of information assets as the Information Asset Administrator.
* To develop administrative processes and systems to meet the needs of the Health Inequalities Team.
* Responsibility for the coordination of responses to incoming Freedom of Information (FOI) requests.
* Provide a high standard of customer service to visitors, staff, and external partners.
* To provide face-to-face engagement with wider stakeholders.
Person specification
Knowledge, Training & Experience
* NVQ level 3 in Business Administration, or equivalent experience.
* Knowledge and experience of using MS Office.
* Understanding of Confidentiality and Data Protection Act.
* Demonstrable experience in dealing with the public and sensitive information.
Communication Skills
* Able to demonstrate a good level of English language and grammar.
* Excellent interpersonal and communication skills.
Autonomy
* Effective time management skills and the ability to work on own initiative or as part of a team.
Personal Qualities
* Understanding of and commitment to equality of opportunity.
* Tact and discretion when dealing with sensitive information.
** Please Note **
In event of exceptionally high levels of response, we reserve the right to close the post before the date stated above.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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