Job summary
Dove Valley Practice is looking torecruit a Medical Receptionist to our team. The successful candidate should bea hardworking, enthusiastic candidate with a good set of interpersonal skills. Youshould be willing to learn and form part of an effective team.
The contract is for 14 hours per week on Tuesdays & Thursdays plus any required overtime between and Monday to Friday.
Main duties of the job
Dealing with patients requests.
Care navigation.
Arranging appointments.
Taking and processing requests for home visits.
Taking requests for and issuing repeat prescriptions
Answering general enquiries.
Explaining surgery protocols.
Taking messages for other members of staff/colleagues.
Organising patient records.
Collating and sorting new patient medical records prior to summarising.
Filing medical records as necessary.
Scanning hospital results/letters.
Routine administrative duties.
Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.
Ensuring adequate stocks of stationery, leaflets and forms.
Ensuring doctors rooms are adequately supplied.
Following initial training, the use of computerised medical records.
General responsibility for overall appearance of reception area.
Making of refreshments (tea/coffee etc.)
Other tasks as appropriate to the role
About us
We are a long-standing practice, providing excellent quality care in the Barnsley area and rated as 'good' by the CQC. At the moment we have 11 GPs, 2 PAs, 1 ACP and 2 Practice Nurses, as well as other attached staff who provide a wide range of services at 2 surgery sites
As well as a commitment to excellence in looking after our patients, we are also a teaching and training practice for medical students from the Sheffield Universities and GP trainees from the Barnsley Vocational Training Scheme.
Job description
Job responsibilities
Dealing with patients requests.
Arranging appointments.
Care navigation.
Taking and processing requests for home visits.
Taking requests for and issuing repeat prescriptions
Answering general enquiries.
Explaining surgery protocols.
Taking messages for other members of staff/colleagues.
Organising patient records.
Collating and sorting new patient medical records prior to summarising.
Filing medical records as necessary.
Scanning hospital results/letters.
Routine administrative duties.
Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.
Ensuring adequate stocks of stationery, leaflets and forms.
Ensuring doctors rooms are adequately supplied.
Following initial training, the use of computerised medical records.
General responsibility for overall appearance of reception area.
Making of refreshments (tea/coffee etc.)
Other tasks appropriate to the role.
Person Specification
Qualifications
Essential
1. Highly motivated and willing to attend training
2. Awareness of accountability of own role and other roles within the Practice
Desirable
3. Experience of Microsoft Office
4. Experience in General Practice/NHS setting
5. Experience of SystmOne clinical computer system
Experience
Essential
6. Reliable/Good attendance record
7. Ability to work on own initiative and as part of a team
8. Ability to work with attention to detail and accuracy
9. Excellent communication skills (verbal & written)
10. Ability to work effectively in a busy environment.
11. Prepared to work overtime/flexible hours in accordance with the practice needs
12. Sense of humour and people skills