NEW SERVICE ADVISOR JOB
Southend
34k basic, 36k ote + benefits
YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s commercial dealer in Southend on Sea.
The main objectives for this role are:
• To maximise service profitability through the use of professional sales techniques
• To maximise customer awareness of all available group services
• To ensure the highest level of customer care and satisfaction at all times
• To maintain excellent standards of departmental administration
You will need to have a full UK driving license.
Duties of the Service Advisor / Aftersales Advisor :
• Responding to customer requests
• Booking in vehicles for service / repair
• Checking in vehicles
• Track vehicle through the workshop
• Handover the vehicle
• Achieve incremental sales
• Use technology effectively
• Manage your own performance
• Contribute to effective working
• Deal with customer complaints
• Contribute to improved service processes
The perfect Service Advisor / Aftersales Advisor will have:
• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
• Excellent customer service skills
• Excellent interpersonal, verbal and written communications skills
• Proven organisational and administration skills
Hours for the Service Advisor / Aftersales Advisor : Monday to Friday shifts, 7.00 – 4.30 OR 8.00 – 5.30 OR 9.00 – 6.30. 1 in 3 Saturdays 7.00 - 12.00.
To apply for this Service Advisor / Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.