Team Leader – Absence & Wellbeing
Are you passionate about creating a supportive workplace environment and leading a team to make a real difference?
We are seeking a proactive and experienced Team Leader – Absence & Wellbeing to join our HR team. This role offers the opportunity to lead and develop a small team of HR professionals, ensuring efficient management of absence and well-being cases while fostering a positive and productive work culture.
Purpose of the Role
You will deliver a high-quality, legally compliant HR telephone advice service. You will focus on absence and well-being management, building capability within your team, and driving effective case resolution that balances business needs with colleague support.
Key Responsibilities
* Lead and motivate the Absence & Wellbeing team, ensuring accurate and consistent HR advice aligned with policies and legal requirements.
* Oversee team operations, including case management, productivity monitoring, and SLA adherence.
* Provide coaching, conduct 1:1 reviews, and identify development opportunities for team members.
* Use MI data to identify trends and implement proactive wellbeing campaigns.
* Offer pragmatic HR advice and coach managers on people management and decision-making.
* Manage HR-related projects and assignments as directed by the HR Advisory Services Manager.
What We're Looking For
* Proven experience managing a diverse team in a fast-paced environment.
* Stron...