At iamproperty, we are passionate about delivering exceptional experiences in property sales and committed to supporting our clients throughout every step of the transaction process. As a fast-growing company, we’re seeking an experienced Completions Team Leader to join our dynamic team, ensure smooth sales transactions, and drive excellence within the sales progression department. You will ensure timely, proactive communication with all stakeholders, resolve issues efficiently and coach/mentor team members for high performance. You and your team will be responsible for delivering completions within the required timeframes, whist also providing an excellent customer service to buyers, vendors and Estate Agents as well as managing and maintaining internal relationships across the organisation. Key responsibilities will include: You will demonstrate what good looks like, leading by example, and providing an environment for continuous improvement. You will drive performance, by motivating and inspiring your team, conducting regular 1-2-1s to support individual performance. You will broaden team knowledge and understanding to empower individuals when handling difficult conversations or scenarios. You will support the setting and delivery of Key Targets for the Completions Team You will identify any key training requirements within the team and ensure these are delivered. You will support a high level of adherence to all Compliance, Legal and Regulatory requiremen The successful candidate will have: Proven experience in sales progression, real estate, or property transaction management Previous leadership or team management experience within a high-paced environment. Excellent communication skills, with the ability to manage stakeholders and build relationships effectively. Strong organizational skills, able to manage multiple priorities and projects. Problem-solving mindset, with a proactive approach to identifying and resolving issues. Knowledge of property law, mortgage processes, and conveyancing is a plus What can we offer you? We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal Buy & Sell Holiday scheme BUPA private healthcare plan £150 Wellbeing Allowance per year Working elsewhere policy (4 weeks per year) Discount and Recognition portal Employee referral scheme Next steps We would love to hear from you if you are interested in this opportunity Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process