The Service Engineer SE has an overall responsibility for: Hands on servicing installation and repair of various types of water treatment equipment. Undertaking scheduled installation/service under contract and one-off planned service outside of contract Emergency call out activity occasionally outside normal working hours. Repair of customer equipment. Installation of new equipment. Ensure compliance with all Health, Safety and Environmental Policies, and adhere to customer site rules and procedures (assuming the highest level compliance). Attention to proactive KPI’s and personal safety plans Contribute diligently to Team Performance Plan (TPP) RAMS for all visits Be familiar with and comply with equipment service processes Identify service stakeholders and confirm technical and contractual scoping on site matches assigned work. Undertake planned and unplanned service activity as allocated by Service co-ordination team Perform routine maintenance work including chemical sanitisation when required. Able to work at weekends as/when required Willingness to be on call for out of hours emergency work (rota system) Work with projects team and BDM’s to effectively and efficiently instigate visits and present and one company approach. Deliver and install new equipment and water treatment systems. M&E. Test and commission all work prior to leaving the work-site Explain and demonstrate correct use of equipment if necessary Ensure Customer sign-off of work prior to leaving site Report activity on Service Manager tablet thoroughly and promptly Promote Service contracts where necessary and report back new opportunities to line manager Maintain spare parts van stock and up to date records of parts held/used Maintain all tools in good condition Ensure correct tools and parts are used when required. Ensure any and all assumptions, customer or other responsibilities & exclusions outside scope of service are clearly identified and communicated prior to work commencing and any recommendations outside of scope of service are clearly communicated in the service report Endeavour to provide value-added, differential advantage in service work focusing on: How we can decrease cost of operation Improve operating efficiency Minimise Environmental, Health and Safety issues Requirements Post holder must hold a full UK Driving licence and must be able to travel and stay overnight as required, including occasional weekend working as and when required. Previous experience of working within the Water Treatment Industry, along with servicing or installations experience. 1 year relevant Equipment Service work experience desired in an appropriate Electro-mechanical environment, ideally in the water treatment sector. Ability to handle stressful situations often alone on customer sites Excellent communication skills required Logical and well organized Require minimum supervision, often lone working Ability to carry out mechanical and electrical installation of water treatment plant. Benefits Competitive package. Industry leading training and development opportunities. Company vehicle and fuel card.