We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.
In this role, you will be working closely with our self-employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed, and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
* Ensure depot target for Core Routes is achieved.
* Ensure depot target Stops Per Route (SPR) is achieved.
* Ensure all other delivery & collection routes are properly set.
* Ensure all drivers scan and load their vans for delivery in a safe, timely, and efficient manner.
* Maintain ongoing communication with drivers to resolve any issues.
* Ensure adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
* Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
* Work to set Key Performance Indicators including Service, Cost, Productivity, Transport, and Health and Safety.
* Ensure 'Depot Clear' is achieved in line with depot targets.
Qualifications
What we’re looking for:
You will have experience in a fast-paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high-performing team, ideally within a Transport Setting. We would also expect:
* Strong communication skills with the ability to inspire, motivate, and manage a team.
* Decisive and effective decision-making, problem resolution, and time management skills.
* High levels of resilience, self-motivation, and flexibility.
* Excellent computer skills with the ability to use Google Chrome applications.
* The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
* Vigilance to any unscrupulous activity taking swift and appropriate action.
* Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
Additional Information
About our Benefits
We recognize that our people are at the heart of our business; without them, we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
* Holiday trading.
* Enhanced maternity and paternity package.
* Free life assurance of 4 x salary on joining the pension scheme.
* Health Kiosks visiting every location.
* Vitality at Work.
* Free On-Site Parking.
* Discounted shopping from hundreds of retailers including up to 5% off supermarket shopping.
* Milestone Days off to celebrate with your family and friends.
* For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.
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