Retail Assistant
Unit 5 Hawthorne Trade Park, Staines-upon-Thames, TW18 3AY
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours: to be worked preferably across evenings and weekends
Opening hours:
1. Monday - Friday (7am to 8pm)
2. Saturday (7am to 6pm)
3. Sunday (9am to 4pm)
Responsibilities
As a Retail Assistant, your responsibilities will include:
1. Providing excellent customer service
2. Assisting customers with their needs
3. Maintaining store presentation
4. Handling transactions at the till
5. Stocking shelves and managing inventory
Benefits
Enjoy a range of benefits including:
1. Cycle to work scheme with savings of up to 25-39% on bikes and accessories
2. High street shopping discounts at Screwfix and B&Q
3. Share plans to become a Kingfisher shareholder
4. Discounts on gym memberships and health plans
5. Long service awards with tangible rewards
6. Pension plan with contributions up to 14% per month
7. Life cover through Death in Service payment
8. Free wellbeing resources through Retail Trust
9. Support for mental health through partnerships with Mind
10. Learning opportunities through LinkedIn Learning
11. Enhanced family leave policy
Application Process
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.
Interview Process
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix, and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to the store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
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