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You will have the opportunity to work with a well-established charity supporting vulnerable and disadvantaged individuals in society. This charity runs projects throughout the year and has supported thousands of individuals out of homelessness, into employment, away from domestic abuse, and more.
Your new role
* On-call (1 in 8 weeks), £100/week when on-call
The Case Work Coordinator is expected to hold day-to-day responsibility for managing referrals, assessing, and supporting clients in a way that allows them to maintain accommodation and make positive changes in their lives. You are expected to develop effective and productive relationships with key partner agencies that facilitate multi-agency support planning. As a Case Work Coordinator, you are required to work with clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances, for example, supporting clients to complete benefit claims and budgeting.
What you'll need to succeed
* Progress and track referrals made into the service and outcomes for service users moving on from service.
* Ensure all new clients moving into the service understand their rights and responsibilities, the conditions of their license agreement, and have a valid Housing Benefit claim in place.
* Proactively manage the safety and security of the building(s), ensuring that any maintenance issues are quickly identified and addressed.
* Ensure that all clients are provided with a high-quality, person-centred service which takes a strength-based and trauma-informed approach.
* Use supervisions and reflective practice opportunities to consider your strengths, weaknesses, thoughts, beliefs, and motivations.
What you'll get in return
* Dedicated consultant to support you through the induction process
* Career development and free monthly training sessions from experienced facilitators
* Sliding salary scale with salary increases every year for the first 3 years
* Wellbeing-related support and advice, including up to 6 free counselling sessions through our Employee Assistance Programme
* 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment, plus bank holidays
* A generous and competitive pension scheme
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