Job Description - Housing Concierge (241515)
Description
Bath BA1
Permanent, full time 37.5 hpw, 10pm – 6am
Pay £12.00 per hour and great benefits including Health Cash Plan
Home, a place where you belong
Calling all night owls! We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!
We’re looking for new Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure and pleasant places to be, and that we maintain good relations with our neighbours.
Typical shift as a Housing Concierge
* If you want a quiet and calm (night) security job, then this is not the job for you!
* There is much more involved than just monitoring CCTV or patrolling the premises.
* You will be the first line of support for our customers when our wider team or their own support network aren’t around to help.
* You’ll manage the health and safety of the building, patrolling to check fire doors, ensuring everything is locked and secure.
* You will think on your feet and manage situations on the spot, such as investigating suspicious activity or raising the alarm when emergency services are needed.
* Finally, if there is time, you’ll also help us ensure that everything is clean and tidy, so you need to be comfortable with cleaning duties.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Calm under pressure with great communication skills.
* You enjoy supporting the most vulnerable in society (maybe you’ve worked in public service or the military). You know what’s required to look after the public and our customers.
* You’re sociable and interested in people and their stories, and like getting to know them. You use your insights and keen eye for detail to spot changes in behaviour.
* You recognise when things are about to go wrong and are confident intervening in a sensitive way.
* A team player with the confidence to work alone. You’ll have the full backup of our wider team, including our out of hours emergency support team.
* To get from A to B, you’ll need a vehicle insured for business purposes. We’ll pay your mileage!
Job details
* Although you’ll work nights and alone, we do get together regularly for training and team meetings.
* You’ll need to use technology for creating and updating support plans, completing mandatory learning, and keeping in touch with colleagues.
* You’ll need an Enhanced DBS check, which we will pay for.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks support us all to be our best, making Home Group a great place to work!
What’s in it for you?
* 34 days leave (including bank holidays and a “me day” for personal use) increasing to 39, plus time off for volunteering.
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and your children’s) towards dental, optical, prescriptions, alternative therapies, and more.
* Over 800 high street discounts on groceries, holidays, and days out.
* We Grow Our Own colleagues; when you’re ready for the next step in your career, you can grow with us!
* Colleagues matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Finally, let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
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