CUSTOMER SERVICE ASSISTANT AT ADMIRAL SLOTS
Full job description
Job Role: Customer Service Assistant, Acton
Hourly rate: £11.92 per hour
Shift pattern: Working 4 days from 7, must be fully flexible to work Monday to Sunday on a range of morning, afternoon, evening and overnight shifts.
If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
Hit the Jackpot on an exciting new career with Admiral!
Would you like to join Admiral, the market-leading company in the adult gaming industry across the UK and beyond?
As an ever expanding business, we pride ourselves in offering outstanding services for both customers and business partners. By delivering excellent customer service, you will play an integral role in day-to-day running of our venue. Once you have completed your training, you could be:
1. Promoting our excellent offers, promotions and events.
2. Providing refreshments and snacks to our customers.
3. Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
4. Handling cash and providing customers with change.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
Who are we looking for?
Firstly, as a company in the gambling industry, we need all staff and applicants to be 18 or above. We are looking for candidates who are passionate about great customer service and can deliver it with pride and integrity. Our staff members need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our latest games, tournaments, and to offer food and beverages. Timekeeping is essential, therefore we would expect you to be on time, presentable, and ready to be a great brand ambassador. We require flexibility to meet the needs of the business across our roles.
We welcome candidates from all backgrounds, but on this occasion, speaking Polish or Romanian would be advantageous.
So, what’s in it for you?
* Job Security due to our ever-expanding business
* Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
* We pay above the National Living Wage regardless of age!
* Annual Shoe Allowance
* Overtime available.
* The opportunity to earn bonuses and recognition for going the extra mile.
* Enhanced Maternity and Paternity packages.
* Employee Development Programme available.
* Employee Assistance Programme – Access to a confidential 24hr Health Assured helpline
* Life Assurance – 3 x annual salary
* Discount on Tanning, Lotions and Gym Membership
* Access to a generous refer a friend programme
What happens now?
If your application is shortlisted, the Recruiter or Hiring Manager managing this vacancy will give you a call. They will go through the role in a little more detail and discuss the next steps as well as answer any questions you may have.
Please view our Recruitment Data Privacy Notice on our Company website.
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Job Types: Full-time, Permanent
Pay: £11.92 per hour
Expected hours: No less than 21 per week
Schedule:
* Day shift
Ability to commute/relocate:
* Acton, W3 6QZ: reliably commute or plan to relocate before starting work (required)
* We carry out a DBS Check, are you comfortable with this?
* Are you over 18 years of age, due to Licensing laws?
* Are you flexible to work 21 hours per week?
Location: 152, High Street, London, W3 6QZ.
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