At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.
People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.
Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.
Ceedbox is a growing IT solutions company providing innovative technology and business intelligence services. We work with clients across the UK, US, EU, and China, delivering high-quality solutions in data management, SaaS development, and automation. As we scale, we are looking for an Office Administrator to support our day-to-day operations, with a focus on billing, customer support, and general office administration.
We are seeking an organised and proactive Office Administrator to manage essential administrative functions, assist with client billing, and provide customer support. The ideal candidate will have strong communication skills, attention to detail, and a customer-first approach.
Key Responsibilities
1. Billing & Financial Admin
o Assist with invoicing, payments, and tracking outstanding balances.
o Generate and send invoices to clients using our billing software (QuickBooks).
o Liaise with the finance team to ensure accurate financial records.
o Handle basic bookkeeping tasks and expense tracking.
2. Customer Support & Client Coordination
o Be the first point of contact for client queries via email, phone, and helpdesk (Freshdesk).
o Manage customer accounts, update records, and ensure smooth communication.
o Resolve billing and account-related queries in a professional and timely manner.
o Coordinate with internal teams to address client concerns.
3. General Office Administration
o Maintain office supplies and coordinate with vendors as needed.
o Organise and maintain internal documents, records, and files.
o Support the leadership team with scheduling and ad hoc tasks.
Required Skills & Experience
1. Strong organisational and multitasking abilities.
2. Proficiency in Microsoft Office (Excel, Word, Outlook).
3. Excellent written and verbal communication skills.
4. Ability to work independently and handle confidential information.
5. Experience in a tech or SaaS company is a plus.
6. Previous experience in an office admin, finance admin, or customer support role.
7. Familiarity with billing software (QuickBooks) and CRM systems (HubSpot, Zoho, etc.).
8. Basic understanding of accounting principles.
We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.
If this opportunity aligns with your ambitions, don't wait! Apply today to become a part of our thriving team. Keep in mind that if we receive a high volume of applications, we may close the role early, so act promptly to avoid any disappointment.
Location: Leestone Road, Sharston Ind Estate, Sharston, Manchester, M22 4RB, United Kingdom
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