At Saint-Gobain Interior Solutions, we are looking for a talented Technical Consultant to join our technical support team. The team focuses on providing our market-leading, bespoke, and credible solutions to our customers, specifiers, and our customer-centric facing colleagues.
As part of the role, you will be demonstrating technical competency with our stakeholders, providing advice that is delivered to the highest standards, in a timely and accurate manner.
The role is office-based in our East Leake Office.
What you will be doing:
* Building relationships with allocated key partnerships/market sectors and colleagues to deliver technical support solutions and services to meet required service level agreements, customer expectations, and demanding requirements.
* Demonstrating the relevant level of technical competence, plus ongoing commitment to continually learn and evolve to carry out the role efficiently.
* Understanding the market and exploring customers’ needs and requirements considering practicality and regulatory requirements.
* Providing general and bespoke technical advice and solutions to allocated customers both externally and internally.
* Keeping abreast of the latest technical and legislative changes related to all products and systems across the business.
What we’re looking for:
* Team player with good interpersonal, verbal, and written communication.
* Capable of building relationships with allocated key partnerships or market sectors and colleagues to deliver technical support solutions and services to meet required service level agreements, customer expectations, and demanding requirements.
* Someone with a level of technical competence, committed to continually learning and developing to undertake the challenges efficiently.
* Appreciation and understanding of the dry lining market and keen to explore ways of understanding customers’ needs.
* Providing general and bespoke technical advice to allocated customers both externally and internally.
* Keenness to read, understand, and share the latest technical and legislative changes related to all products and systems across the business.
Are Saint-Gobain inclusive employers?
Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing. At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can’t promise to meet every request when we’re recruiting, but we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!
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