Job Summary
Do you have the experience and drive to fulfil the role of a Clinical Support Administrator? Do you enjoy working as part of a team, enjoy providing a great service and have an eye for detail? We have an exciting opportunity to join our successful team of administrators based in Woodlands on the Ipswich hospital site.
Willow ward is our Later Life Mental Health and Dementia ward which provides care and treatment for people when they are acutely unwell.
The role will be based on Willow ward supporting our Medics and Clinicians and also working across the Woodlands as part of support for the wider admin team and reception. This position would be ideal for somebody looking to progress their skills in a fast paced role with lots of learning opportunities.
The service is a 24 hours service, although this admin role will cover Monday to Friday between the core hours of 9am - 5pm.
Main duties of the job
In this role you will attend Multi disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a good high quality standard of care. The successful applicant will also be part of the wider admin team and will be trained to help cover reception and our other wards at Woodlands when required.
We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude with good communication and organisational skills, high quality typing and computer skills are essential.
Your role will involve a wide range of tasks from minute taking, attending patient meetings, typing up reports, audio typing, inputting and collecting data, audits, updating our clinical database in the correct way to support data reporting. Creating clinical letters. The role will also include answering the phones for the teams, and cross covering other areas supporting the wider admin team. This is a stimulating and varied role where no two days are alike but are extremely rewarding.
Benefits
Benefits included with this role are:
* NHS pension
* A comprehensive in house & external training programmes
* Career progression
* Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* Staff physio service
* Gym membership
* NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
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Date posted: 13 March 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,071 to £25,674 a year gross per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 246-ESU7050150
Job locations: Woodlands, Ipswich Hospital, Heath Road, Ipswich, IP4 5PD
Job Description
Job responsibilities
Most importantly and in keeping with our trust values of Safer, Kinder and Better, we are looking for someone who has exceptional people skills as this role requires you to make difficult decisions whilst having to maintain professional relationships.
If you want to make a difference, are dynamic and are forward thinking and proactive with excellent communication skills, we want you to be part of our fantastic team!
Person Specification
Qualifications Essential
* Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
Desirable
* Knowledge of Trust electronic record system
Experience Essential
* Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
* Ability to work with senior members of staff across a large organisation
Skills Essential
* ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
* Excellent articulate communication skills
* Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
Other Essential
* Able to work flexibly across a range of different sites/offices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name: Norfolk & Suffolk Foundation NHS Trust
Address: Woodlands, Ipswich Hospital, Heath Road, Ipswich, IP4 5PD
Employer's website: https://www.nsft.nhs.uk/Pages/Home.aspx #J-18808-Ljbffr