Overview Join our team at Inverness location – covering North Scotland covering Inverness / Elgin / Fraserburgh and Wick as a Customer Delivery Driver for Enterprise Mobility. A family-owned, world-class portfolio of brands in the UK, includes household names such as Enterprise Rent-A-Car. We’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we’re here to advance the world, one journey at a time. In this role, you will be the face of our brand, providing exceptional service to customers renting vehicles for their travel needs outside of business hours. If you have a passion for delivering outstanding customer experiences and enjoy working in a fast-paced environment, we want to hear from you This position requires working varied shift patterns over 7 days a week. Monday to Friday, the shifts are from 3 pm to midnight, and every other weekend, the shifts run from 11 am to midnight. The contract entails working 45 hours per week, depending on availability, with an hourly pay rate of £11.64 Join our team and become part of a dynamic and supportive work environment where your contributions are valued and recognised. Apply now to start your journey with Enterprise Mobility Responsibilities Key Responsibilities, but not limited: Greet customers warmly upon their arrival, assisting them with the rental process from start to finish Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements Qualifications Excellent communication and interpersonal skills, with a friendly and customer-focused attitude Previous experience in customer service or retail Strong attention to detail and the ability to multitask in a busy environment Strong work ethic and positive attitude Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Join our team and become part of a dynamic and supportive work environment where your contributions are valued and recognised. Apply now to start your journey with Enterprise Mobility Additional Information: Please let us know about any accommodations you may need to participate in the recruitment process. Hours: 45 hours Location: Inverness Pay: £11.64 Requirements: Must have full UK/EU manual driving licence