Promote and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services and their carers, at all times. Work in collaboration with colleagues to ensure the delivery of high quality, safe and compassionate healthcare, care and support. Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers. Supervise and/or train students and Band 5 colleagues as and when required to ensure their practice is safe and professional. Provide supervision on a 1:1 basis or through peer supervision as and when required to ensure practice is safe and professional. Support the delivery of induction training for new staff within the service as and when required to ensure practice is safe and professional. Strive to improve the quality of care and support through continuing professional development (CPD) Uphold and promote equality, diversity and inclusion. To be legally literate with the Care Act (2014), the Mental Capacity Act (2005) and Human Rights Act (1998). To have a good understanding of the Mental Health Act (1983) and its subsequent amendments and the Children Act (1989). To have an awareness of national policy and guidelines and how these should be used in practice. Preparing legal documents for court and representing the organisation in a court setting. Maintain contact with people who use our services either face-to-face, telephone or assistive technology such as video links and conference calls. Design, implement and review care and support plans, which may involve the input of other professionals /disciplines. Work to a number of protocols/procedures such as lone working, risk management and health and safety. Complete carers assessments and seek feedback from people who use the service. Learning some basic clinical skills to enable the undertaking of holistic assessments and liaison with the multi-disciplinary team. Take an asset-based approach, including signposting to universal services, advice and information and considering the persons links and integration with their community and services such as advocacy. Duty of candour and supporting people to make complaints if they wish too. Maintain positive working relationships and communicate clearly with team colleagues, line manager, other professionals, people who use our service and their families/carers which may include highly sensitive issues. Listen to and work in partnership with the people who use our services and families and carers. Maintain professional conduct and communicate clearly when faced with competing demands and in situations that are potentially highly emotive, such as being challenged by families or other professionals. Present evidence-based decisions and judgements about potentially complex/ ambiguous situations in a manner fit for the audience. This includes writing court reports, explaining legal requirements to people and their families and projecting social work values in a multi-disciplinary setting. Working closely with the integrated locality teams, Ageing well MDT, GP and voluntary sector. Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.