Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
About THE ROLE
The Supervisor plays a key role in achieving high standards in our stores. Responsibilities include:
* Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
* Support the management team in managing all personnel, product & merchandising functions, business processes, and results for the store.
* Participate in weekly management meetings and other staff meetings.
* Clearly communicate to staff all marketing and sales promotions.
* Drive shop floor sales and exceed store targets through motivating the team to achieve these goals.
* Consistently foster a positive store experience by treating all customers and colleagues fairly.
* Support the team in delivering the business strategy and ensuring consistent training on product knowledge and store maintenance.
* Achieve company standards/goals for personal sales results.
* Perform manager-on-duty functions and manage store opening/closing functions.
* Focus staff on the importance of quality relationships with customers.
* Ensure staff accountability for building a repeat customer base by providing unparalleled spirited service.
* Ensure visual merchandising directives are executed consistently.
* Work with the management team to build a talent pool for key positions.
About YOU
* Previous track record of supervisory or specialist roles within a premium or luxury brand.
* People management experience with the ability to resolve conflict.
* Effective communicator with the ability to build relationships easily.
* Team player who recognizes and celebrates the contributions of others.
* Confident in giving feedback that promotes positive change.
* Able to quickly adapt to change and work with pace.
* Energetic and authentic with a clear presence on the shop floor.
* Proactive in finding in-store solutions.
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