Employer: Calderdale and Huddersfield Solutions Ltd
Employer type: NHS
Site: CH Solutions Huddersfield Royal Infirmary
Town: Huddersfield
Salary: £22,885 per annum, pro rata
Salary period: Yearly
Closing: 09/02/2025 23:59
CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.
We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services. We also enable profit to go back into patient care.
CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.
Job overview
Barista Post - 2 x 16hrs
The successful candidate will be joining our organisation at an exciting time.
CHS is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of estates, facilities, and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers. We have made significant changes in the way we work to meet the challenges of the changing NHS. This is a new organisation, wholly owned by the Foundation Trust, and the Board has full accountability for the delivery of high quality, cost effective services. The Trust itself has plans for a significant reconfiguration of its services, supported by a recent announcement of £196m of capital funding.
Obviously this is an exciting time for us as we develop our commercial strategy and are set for growth. We are ensuring that the organisation is fit for purpose by introducing and embedding new skills and behaviors. The four key behaviors underpinning the whole of our strategy are:
* We put the patient first
* We work together to get results
* We do the must-do’s
Main duties of the job
Summary of the Role:
The delivery of a professional first class, efficient customer focused service, ensuring all hygiene and safety standards are maintained at all times.
Please note whilst this role is predominantly based in Café 1831, there may be a requirement to work across all outlets, which include Southside Dining and Stop and Shop.
Detailed job description and main responsibilities
* Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages.
* Cleaning and sanitising work areas, utensils and equipment.
* Cleaning service and seating areas.
* Describing menu items and suggesting products to customers.
* Servicing customers and taking orders.
* Ordering, receiving and distributing stock supplies.
* Receiving and processing customer payments.
* Deal with any customer comments / complaints in a professional manner.
* Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock items.
* Responsibility for stock rotation and checking date codes whilst completing stock replenishment duties.
* Temperature check and record all necessary food items as departmental procedure.
* To be smart in appearance and well groomed adhering to the departmental uniform policy.
* Receiving and checking goods inward includes sandwiches, cakes, confectionary etc. where appropriate correct temperature control should be maintained.
* Preparation of food items for service, this includes toast, panini and other food items for retail sale.
* Report any equipment in need of repair and / or work issues to the Assistant Manager.
* Attend all mandatory training.
* Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal.
* Comply with all Trust policies, procedures and protocols.
* Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
* Maintain professional conduct at all times.
Person specification
Knowledge
* Ability to work within a team to deadlines (E)
* Good food hygiene practices (E)
* Able to undertake the physical aspects/manual handling of the role, including (for example) operation of equipment, movement of stock, standing for long periods of time. (E)
Experience
* The ability to communicate well with staff, patients and members of the public.
* Experience of working in a busy retail / catering environment.
* Experience of stock handling, control systems computerised hospitality management system (POS).
* To demonstrate a methodical and organised approach to work (D).
* Understand the need to exercise confidentiality, sensitivity and have an awareness of the demands placed on Retail / Catering Services staff (D).
Qualifications
* NVQ Level 2 award in food safety or equivalent (D).
* NVQ level 1 or 2 in Customer Service (D).
* Basic Food hygiene certificate (D).
General
* Able to fulfill the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health (E).
* Must be eligible to work in the UK. (E)
* Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust. (E)
Calderdale and Huddersfield Solutions (CHS) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. CHS will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.
If applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on ask.recruitment@cht.nhs.uk.
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable, will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff). For Enhanced and Standard DBS checks you will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHS is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
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