Job summary We are looking for a dedicated, enthusiastic and dynamic individual with an eye for detail and a flair for administration to join our team.This role is an exciting new starting point within a busy team with a potential for onward career progression for the right candidate Main duties of the job The post holder will be responsible for the organisation and booking of the diagnostic appointments for patients. This will include the management of outpatient clinics, answering queries from patients and staff in all forms whilst also supporting and contributing towards the progression of patient pathways. The service is fast paced and you would be expected to carry out a variety of administrative tasks About us We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time Reference number 344-6991WCY Job locations QEQM HOSPITAL MARGATE St Peters Road Margate CT9 4AN Job description Job responsibilities To provide an efficient administrative service in the day to day reduction of patients waiting times for inpatient and outpatient diagnostic appointments. Acting as a first point of contact and dealing with enquiries relating to outpatients appointments. Contribute towards maintaining an efficient and effective multi-disciplinary service for the Gynaecology team incorporating the provision of secretarial, clerical and administrative support. To provide an efficient administrative service in the day to day reduction of patients waiting times for inpatient and outpatient diagnostic appointments. Developing and sustaining effective communication channels with the specialty teams and other key staff groups and departments involved in the management of the patients pathways in order to ensure complete and accurate data collection. Liaising with healthcare professionals to obtain information for clinical audit purposes and ensure accuracy and completeness of the Trusts data. Utilise relevant Trust IT systems, ensuring all relevant patient data is collected and inputted accurately in line with Trust guidelines Provide appropriate cover in the absence of other members of the team. Job description Job responsibilities To provide an efficient administrative service in the day to day reduction of patients waiting times for inpatient and outpatient diagnostic appointments. Acting as a first point of contact and dealing with enquiries relating to outpatients appointments. Contribute towards maintaining an efficient and effective multi-disciplinary service for the Gynaecology team incorporating the provision of secretarial, clerical and administrative support. To provide an efficient administrative service in the day to day reduction of patients waiting times for inpatient and outpatient diagnostic appointments. Developing and sustaining effective communication channels with the specialty teams and other key staff groups and departments involved in the management of the patients pathways in order to ensure complete and accurate data collection. Liaising with healthcare professionals to obtain information for clinical audit purposes and ensure accuracy and completeness of the Trusts data. Utilise relevant Trust IT systems, ensuring all relevant patient data is collected and inputted accurately in line with Trust guidelines Provide appropriate cover in the absence of other members of the team. Person Specification answers Essential Qualifications Desirable Previous experience of: oworking in an admin role in NHS oMedical terminology oData collection (preferably clinical data) oNHS systems, including All Scripts oCancer Pathway targets oRTT Pathways Skills Essential Experience of a range of work procedures and practices including: oprioritising workload omeeting targets and deadlines oaccurate data entry otext processing ostorage of data / filing Computer literate and confident with Word, Outlook and Exce Desirable Previous experience of: oworking in an admin role in NHS oMedical terminology oData collection (preferably clinical data) oNHS systems, including All Scripts oCancer Pathway targets oRTT Pathways Answers to questions Essential GCSE grade A-C or equivalent, in Maths and English Desirable ECDL or other Computer Skills qualification Person Specification answers Essential Qualifications Desirable Previous experience of: oworking in an admin role in NHS oMedical terminology oData collection (preferably clinical data) oNHS systems, including All Scripts oCancer Pathway targets oRTT Pathways Skills Essential Experience of a range of work procedures and practices including: oprioritising workload omeeting targets and deadlines oaccurate data entry otext processing ostorage of data / filing Computer literate and confident with Word, Outlook and Exce Desirable Previous experience of: oworking in an admin role in NHS oMedical terminology oData collection (preferably clinical data) oNHS systems, including All Scripts oCancer Pathway targets oRTT Pathways Answers to questions Essential GCSE grade A-C or equivalent, in Maths and English Desirable ECDL or other Computer Skills qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name East Kent Hospitals University NHS Foundation Trust Address QEQM HOSPITAL MARGATE St Peters Road Margate CT9 4AN Employer's website https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)