Job Description
Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands-on role, with travel across the UK, frequently to Wales. Salary will be dependent on experience.
Flexibility is required for overnight stays, and the ideal candidate will be located in Essex.
A company van will be provided for all site visits. It is also paramount that the candidate has strong computer skills, experienced on Microsoft Excel.
Duties:
* Troubleshoot end user technical product issues
* Remote monitoring to try to find a solution over the telephone
* Management of your own diary to organise weekly site visits to customers' homes and commercial sites
* Diagnose, test, repair product issues remotely and at customer, client sites
* Provide external and internal technical product training
* Liaise internally to order necessary parts to carry out servicing repairs and maintenance
Benefits:
* Competitive salary
* Company pool van for site visits
* 20 days holiday plus bank holidays (increases to 30 days)
* Pension
* Private healthcare
Experience:
* Previous experience in a Service Engineer role with Electrical bias
* Relevant electrical qualification such as City & Guilds 2382, Level 3, electrical engineering degree, 18th Edition is highly desirable
* Experience with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering renewables electrical products
* Excellent customer service skills are essential, as customer liaison will be an essential part of the role
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