Harlow
Salary up to £35,000
Hours 07:00 to 16:00
The Crosby family's passion for quality has been at the heart of Riverway Foods since they founded the company in 1971. Part of the CPC Foods Group since 2018, Riverway Foods continues to craft the best-tasting sausages in Britain. Using only high-welfare pork from British farms, you’ll find us in supermarkets, including Aldi and Tesco.
There is an opportunity to join our growing Technical Team as a Quality Systems Technologist. In this role, you will support the Technical Department in the management of customer and supplier data, including audits, approval documentation, specifications, and key quality assurance information management systems.
You will also manage the quality complaints process, which includes feeding back to site process teams, and will also support and take an active role in technical project work.
Main Duties Will Include
* Completing relevant data analysis and reporting that analysis to the relevant departments
* Investigating and responding to lower tier complaints and to communicate corrective actions, in conjunction with the QA team, to the relevant site team(s)
* Completing customer SAQs and QASs
* Assisting/supporting the department with second and third-party audits of the sites
* Conducting internal audits, as assigned
* Attending relevant meetings and recording/distributing minutes
* Assisting the department in the maintenance of relevant QMS/HMS systems, where required
* Conducting traces and mass balances, as assigned
* Driving continued improvement at site
* Undertaking and completing any reasonable requests from the Head of Technical
Our Ideal Candidate
* Effective planning and organisation skills, with the ability to prioritise
* Positive and effective communication skills, both verbal and written
* Able to work in an accurate/logical/methodical manner
* Effective problem-solving and analytical skills
* Continually challenges/drives standards
* High standard of technical knowledge, including HACCP
* Good working knowledge of UK/EU legislative requirements in food manufacturing
* Good understanding of industry standards and customer codes of practice
* Internal auditing experience essential
* Excellent IT & Systems knowledge essential
* Experience in food manufacturing desired
* Working with and understanding BRC
What We Can Offer You
* Salary up to £35,000
* 33 days of holiday including bank holidays, with an option to buy up to 5 extra days
* Access to GroceryAid, which provides emotional, practical and financial support
* Benefits and recognition hub - including amazing colleague discounts
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