Resident Services AdministratorManchester£30,000 DOEBecome a Resident Services Specialist at our Manchester site, a pioneering rented living operator with a fresh vision and a purpose-built technology stack. As a Resident Services Manager, you'll be the heart of our community. Join us on this exciting journey as we revolutionize the rental experience.- Cultivate a thriving community through engaging programming and exceptional customer service- Contribute to the growth and success of our asset- Deliver a seamless customer journey and drive tenant satisfaction and occupancyPreferred Requirements:
* Exceptional property management skills to ensure a high standard of customer service and community care
* Experience managing a small team
* Ability to develop and maintain strong relationships with residents, actively engaging through various online platforms
* Proactive in identifying and executing new programming activities that enhance the resident experience
* Excellent communication and administrative skills to manage event planning, social media, and resident feedback
* Adaptable and level-headed in managing situations, with the ability to escalate emergency issues as needed
Preferred Qualifications:
1. Experience in a customer-facing role, preferably in the property industry in a similar role
2. Strong organisational and multitasking ...