Job Description
Location: Cardiff\nSalary: £12.21 per hour\nHours: Minimum of 16 hours per week, with potential for more-Perfect if you're looking for flexibility!\n\n Are you passionate about customer service and enjoy working in a fast-paced, lively environment? A well-known organisation in Cardiff is looking for a Front of House/Box Office Team Member to join their team.\n\n About the Role: As part of the front-of-house team, you’ll be the first point of contact for visitors, ensuring a smooth and enjoyable experience. Your responsibilities will include:\n\nWelcoming visitors, answering calls, and managing public skate sessions, private lessons, and crash courses.\nHandling sales for events with opportunities to assist with group bookings and lesson administration.\n Signing in and out contractors for venue services.\nManaging inquiries, bookings, and the ticketing system.\nManaging queues during busy event nights.\nEnsuring every visitor has a great experience at the venue.Shift Patterns: Shifts are available 7 days a week, with flexibility:\n\nWeekdays: 5:45 AM – 2:30 PM OR 2:30 PM – 9:30 PM\nWeekends: 5:45 AM – 2:00 PM OR 9:30 AM – 5:30 PM\nWeekend shifts finish no later than 6:00 PM.What’s in It for You?\nFree access to public skating sessions\nStaff events and Christmas bonus\n20% discount at the on-site restaurant\nFree uniform \nStatutory annual leave\nOpportunities for career growth, with potential to move into leadership or event coordination rolesWhat We’re Looking For:\nA friendly, confident communicator with a professional telephone manner\nSomeone who stays calm under pressure, especially during busy event nights\nA quick thinker with strong customer service skills and attention to detailThis is an excellent opportunity for customer-focused individuals who enjoy a dynamic and fun working environment.\n\n Interested?
Apply now