Description We have an exciting opportunity for two Infrastructure Engineers – Cloud - in our Digital and Technology Group (DTG). These are a full-time opportunities, on a permanent basis, and can be based at either of our office locations in Canary Wharf, London or South Mimms, Hertfordshire. Please be aware that these roles can only be worked in the UK and not overseas. We are currently operating a hybrid way of working, with a minimum of 40% of contracted hours working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. This may rise to 60% during the year. Attendance on site is driven by business needs so depending on the nature of the role, some roles will need to be on site more regularly. You will also be required to participate in the IT Operations and Security on-call rota on a periodic basis. Who are we? If you have had a COVID-19 vaccine or have ever taken a medicine, or used a medical device, then you have already come into contact with the Medicines and Healthcare products Regulatory Agency. Our vision, One Agency - Delivering for Patients, underpins all that we do as we set out on an ambitious roadmap for change to become a truly world-leading, enabling regulator that protects public health through excellence in regulation and science. The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. DTG is a great place to build your career and we are committed to enabling our people to do the best work of their lives. The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency. What’s the role? Our cloud engineers are responsible for assisting in the management and delivery of our cloud services, you will be focused on project delivery both for our customers and internally within the infrastructure team delivering services, maintaining and enhancing our cloud services and delivering cost effective, performant solutions. You will also be engaged in some business-as-usual (BAU) tasks such as early life support and enhanced project support. Focusing on our Azure services you will work with your infrastructure colleagues and our strategic partners to maintain the stability, performance, and security of our cloud service. This is a hands-on technical role. The successful candidates are expected to be able to apply their technical expertise in Azure cloud to deliver projects and both maintain and support day-to-day operations of our Azure infrastructure. An on-call component is required, as this role involves providing support for critical issues outside regular working hours, ensuring minimal disruption to services. Who are we looking for? The successful candidate will have experience in administration and operations of Cloud platforms, with a track record of identifying deeper underlying problems and opportunities and anticipating problems before they occur. You will be familiar with implementing and supporting IT infrastructure on cloud, covering IaaS (Including Server Operating Systems), SaaS, PaaS, Monitoring tools, cloud administration and have familiarity with industry standard and best practices related to Cloud architecture and security. You should be able to work effectively within a team, fostering positive relationships with colleagues and stakeholders to support network core initiatives. If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careersmhra.gov.uk The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Please complete the ‘Work Experience’ section of the application fully, providing details of your previous roles, clearly describing your achievements and key responsibilities. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths criteria, marked with ‘I’ in the person specification. In the instance that we receive a high number of applications, we will hold an initial sift based on the Experience criteria ‘ Experience in administration and operations of Cloud platforms’. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the answers provided - ensure you have read these thoroughly and allow sufficient time. You can view the criteria for this role in the job description. Use of AI in Applications Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. If you need assistance applying for this role or have any other questions, please contact careersmhra.gov.uk Closing Date: 04 May 2025 Shortlisting: 09 May 2025 Interview Date: 14 May 2025 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careersmhra.gov.uk. In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepamhra.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk infocsc.gov.uk Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ