The post holder will work alongside the CHC Nurse Assessors & Complex Case Managers within a range of settings undertaking the non-clinical case management of those in receipt of NHS Continuing Healthcare, Funded Nursing Care and other sources of health funding from Gloucestershire Integrated Care Board GICB. This will include liaising with placements, monitoring of care provision and changes to presentation which may affect an individuals eligibility. Work with the CHC Clinical staff and providers to ensure individuals are receiving appropriate care provision and regular reviews of their health needs. The post holder will be responsible for providing effective and efficient liaison between the CHC Clinical staff and care providers. The post holder will be expected to provide accurate and effective communications within and outside of the CHC service, dealing professionally and discreetly with enquiries from patients, relatives, carers, legal representatives, health & adult social care professionals and other organisations. The post holder will undertake reporting and analysis of information to support delivery and development of the role. The post holder will need to meet deadlines, collate data and maintain standards relating to the Key Performance Indicators and Quality. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation