Job Description
Role: Income Officer REF 1410766
Contract Length: 3 months
Location: Hybrid/Rugby 4 days per week in office
IR35: Inside
Pay Rate to Intermediary: £23.33 per hour
Spinwell is recruiting for an Income Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE INCOME OFFICER
1. Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants.
2. Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans.
3. Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed.
4. Collaborate with tenancy support and welfare teams to sustain tenancies and reduce arrears.
5. Prepare reports and maintain accurate records to support the councils income collection goals.
SKILLS/EXPERIENCE OF THE INCOME OFFICER
1. Proven experience in income collection, housing management, or a related field.
2. Strong communication and negotiation skills.
3. Ability to work independently and effectively within a team.
4. Experience working with vulnerable individuals and providing support in challenging situations.
If you are an Income Officer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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