Job information
* London - North West
* Up to £28000 per annum
* Permanent
* Customer service and sales support, Pharmaceutical, Medical and Scientific
One of the largest medical technology companies in the world has an exciting vacancy for a Norwegian speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner.
The client provides all necessary equipment, on-boarding, and training to support remote work, with a hybrid model in place after training (2 days from the office and the rest from home). Working hours are Monday to Friday / 7:00 am – 3:30 pm.
Your responsibilities will include:
* Delivering exceptional customer service and product support via telephone and email across the Norwegian-speaking market.
* Demonstrating empathy, patience, and resilience while assisting customers safely.
* Ensuring all inquiries via telephone and email are responded to in a timely manner (inbound calls).
* Maintaining up-to-date knowledge of the system and products to provide guidance and advice on the products and services.
About you:
To succeed in this role, you should have a customer-focused approach and be fluent in both Norwegian and English, written and spoken. This is an exciting opportunity for a passionate, dedicated, and motivated Norwegian-speaking Customer Support Representative to join a growing customer support team. You will gain invaluable experience working within a medical technology company. In return, you will receive great additional benefits and a generous holiday package – reach out to us today to learn more!
Profile:
* Native-level fluency in Norwegian, both written and spoken.
* Fluency in English, both written and spoken.
* Previous experience in customer service, customer support, or a help desk role is desirable.
* Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus.
To apply, please send your CV in English and in Word format to Ismael.
languagematters is acting as an employment agency in relation to this vacancy.
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