Role Summary
Improving Lives Plymouth in collaboration with Carers Trust will support unpaid carers by advising on a variety of matters including welfare entitlement, energy advice and other cost of living queries.
This role will endeavor to reduce existing utility debts and assisting negotiations with the supplier and customer, working with partner organisations and signposting.
Responsibilities
You will be required to meet contractual and grant requirements by delivering information, advice, and support services in a one to one or group setting.
You will work closely with volunteers to enhance service delivery.
You will engage with service users on a formal and informal level to ensure they are involved in the coproduction of service delivery.
You will be required to work closely with your line manager to contribute towards developing plans, monitoring, evaluating, and producing regular reports.
You will be accountable for the use of charitable funding.
You will be an active member of the Improving Lives Plymouth team working closely with peers to develop cross project delivery to provide a wraparound service to our service users reducing the need for them share their story when moving between different teams within the organisation.
You will be required to assist with the implementation of identified accreditation standards.
You will be required to undertake any additional training relevant to the role to contribute towards your continued professional development.
You will carry out any other tasks which may be within the scope of the post to ensure the effective delivery and the needs of the service.
If you wish to apply for this role, please draft a C.V. that includes your full name, permanent address, telephone and email contact details. Also include two references, one of whom must be your current or most recent employer (we will not contact them unless you are provisionally offered the role).
The C.V. must outline your full employment history in a chronological order with start and end dates and a summary of the key responsibilities undertaken within each role.
In addition to your C.V. please complete a written statement (2 pages maximum) clearly demonstrating how you meet the person specification for this role and your motivation for applying.