What skills and experience we're looking for
* Following the policies for compliance with the organisation obligations (including legislation, regulatory, contractual and agreed standards/policies).
* Help feedback to the IT Manager and wider team in any areas relating to IT Strategy.
* Implementation of IT security improvements in line with Trust standards, best practice and data protection laws.
* Ensure that the Trust’s IT policies, procedures and protocols are adhered to and are consistent across all sites within their region.
* Monitor service desk for IT issues, by reviewing incoming tickets, and monitor progress.
* Assist the IT Manager in Project managing changes within their sites and liaise with external contractors to ensure successful delivery.
* Provide technical advice and guidance to curriculum leaders and educators within the academies; supporting them to deliver an outstanding educational environment in the classroom, using the best technology options appropriately.
* Be aware of limitations in T&L knowledge and know when to signpost to other TKAT teams
What the school offers its staff
* High professional and personal standards in both work and conduct.
* Ability to make sound judgments and decisions.
* Confident in dealing with all levels of stakeholders.
* Strong personal drive and willingness to get things done.
* Effective written and oral communication skills.
* Good interpersonal skills, including the ability to work as a team member, but also having self-motivation when working independently.
* Ability to convey technical problems to non-technical staff.
Commitment to safeguarding
TKAT is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Offers of employment will be subject to the full Safer Recruitment process, including an enhanced disclosure and barring service check.