Oncology Application Analyst - EPR Programme
Torbay and South Devon NHS Foundation Trust
This role would suit individuals who have an extensive knowledge of Chemocare or other Oncology systems or individuals who are currently working within an Oncology service, or who have an extensive knowledge of Oncology workflows, processes and procedures from either a clinical or operational perspective.
Anyone also Beacon certified from previous Epic implementations are also encouraged to apply for this role.
As an Oncology Application Analyst, you will work closely with clinical and operational Oncology colleagues to ensure current workflows, processes, and procedures are configured appropriately within the new Devon-wide Epic EPR system that will be implemented across Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust.
Main duties of the job
What You'll Do:
1. Configure with Precision: Work within dedicated teams to configure your assigned module, ensuring it meets best practice standards and integrates seamlessly with other modules.
2. Learn and Grow: Receive comprehensive training while on the job, mastering new systems and technologies in a fast-paced environment.
3. Drive Excellence: Apply your IT, clinical, operational, or administrative knowledge to enhance patient pathways and deliver high-quality EPR solutions.
Job responsibilities
Communication and Working Relationships
* Maintain regular communication with other configuration teams and relevant supplier staff.
* Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow, and/or patient experience.
* Work with Principal Trainers to ensure awareness of build development and changes.
Analytical Judgement
* Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level.
* Investigate end users' preferences and populate databases as part of the configuration process.
* Be an expert in the application area, troubleshoot problems, and address questions from end users regarding the application.
Planning and Organisation
* Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines.
* Initiate, arrange, chair and/or participate in meetings between Trust staff (including senior Trust staff) to discuss workflows and/or areas of concern and/or take notes of any action points.
* Chase colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met.
Physical Skills
* Advanced keyboard skills.
* Contact with patients is incidental, although there may be work required in clinical areas to understand current and proposed processes effectively.
Finance, Equipment and other Resources
* Ensure compliance with relevant standard operating procedures, policies, and change control mechanisms.
People Management and Training
* Responsible for the safe use of IT equipment issued by the Trust, i.e., Trust Laptop and related hardware.
Information Technology and Administrative
* Delivers specialist training and demonstrations to staff.
* Work with the report writers in the Configuration Team and the BI Team to ensure the application produces all reports required by the department.
* Ensure that all generated documentation is fit for purpose, accepted, and retained in line with Trust processes.
Research and Development
* Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Manager's instructions.
* Ensure testing activity is completed and tracked on a regular basis and is consistent with published deadlines.
Freedom to Act
* Work in a complex and unstructured multi-disciplinary environment and be able to act with minimum guidelines. Be an expert in the application area.
* Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.
* Assist with training colleagues in the application area and deliver specialist training when required.
* Handle change management issues professionally and sometimes in hostile or antagonistic situations where there is resistance to change.
Person Specification
Qualifications and Training
* Degree level or equivalent experience.
* Postgraduate qualification or equivalent relevant experience and/or evidence of continuing professional development.
* Epic Certification.
Knowledge
* Excellent organisational and planning skills.
* Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers.
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint.
* Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions.
* Able to lead meetings, resolve conflicts, maintain issues lists, and work to a project plan.
* Experience of Epic configuration.
* Previous NHS experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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