Join Regale Microwave Ovens Ltd as a Service Sales Administrator Apprentice and gain real-world experience in a dynamic, fast-paced business environment. This role is perfect for someone eager to build key skills in customer service, sales support, and day-to-day business operations. PETA is proud to be recruiting for this exciting opportunity, where you'll work closely with the sales team to support customer relationships, generate quick-turnaround quotations, and contribute to a growing customer base. Training to be provided : Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach. About the role: The Service Sales Administrator will be responsible for the following duties: Logging Service Calls: Accurately record and manage service calls for microwave oven repairs, ensuring that all information is logged correctly in the system Raising Invoices & Quotes: Create and send quotes and invoices using Sage for completed service calls, ensuring all details are correct and in line with company procedures Filing Service Calls: Maintain an organized filing system for all service call records, ensuring easy access for future reference Answering Telephone Calls: Answer incoming calls from customers, assist with inquiries, schedule service calls, and provide information on the status of ongoing repairs Using Online Portal: Use customers online portals to send invoices, submit quotes, and track service call progress efficiently Customer Service: Provide excellent customer service by addressing customer concerns, ensuring a smooth process from service call initiation to invoice completion Raising order acknowledgements and invoices for finished goods. Answering general telephone enquiries Processing orders and other administrative tasks What are the career prospects at Regale Microwave Ovens Ltd? There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. Many employees have joined via this method in the past. Essential Skills: It is essential that the Service Sales Administrator has the following skills and personal qualities: Strong organisational skills with the ability to manage multiple tasks simultaneously Proficient in Microsoft (Word, Excel, etc.) and comfortable using online portals and databases. Excellent communication skills, both written and verbal. Attention to detail and a proactive approach to problem-solving. Ability to work independently and as part of a team in a fast-paced environment. GCSEs in maths and English with at least a grade C / 4 are required About us: Regale is a Microwave Oven Wholesaler. We pride ourselves on delivering high-quality service and maintaining excellent customer relationships. We are currently seeking a highly organized and detail-oriented Service and administration officer to join our team. Company Benefits: Onsite parking Free tea and coffee Warm and friendly company Up to 5 days paid sick leave within the first year 28 days Paid holiday (including statutory bank holiday) Don’t miss out on this excellent opportunity to work with a progressive industry; apply for the Administration Apprentice role today